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WhatsApp back online after worldwide outage | |
(about 1 hour later) | |
The messaging platform WhatsApp has come back online after an outage that affected users around the world. | |
Meta, which owns WhatsApp, said the problem had been fixed but did not give a reason for the disruption. | |
People trying to send and receive messages on WhatsApp, which has about two billion users globally, began reporting issues just before 08:00 BST. | |
More than 12,000 reports were posted within half an hour, according to the service status website Down Detector. | More than 12,000 reports were posted within half an hour, according to the service status website Down Detector. |
However, by about 10:00 BST service seemed to be returning for many users. | |
#WhatsApp is working now | |
In a statement Meta said the problem had been resolved. | |
"We know people had trouble sending messages on WhatsApp today," the statement said. | |
"We have fixed the issue and apologise for any inconvenience". | |
As WhatsApp experienced difficulties many people complained on social media that they could not send or receive messages. | |
Users who tried to use the app on Tuesday morning were faced with a "connecting" message. | |
The message that appeared when attempting to connect to WhatsApp on the web | |
The outage is likely have caused significant disruption. | |
The app, which offers end-to-end encryption for messages, is a popular method of group communication for social, work and parenting activities. | |
It has even been used, controversially, by government ministers. | It has even been used, controversially, by government ministers. |
According to internet monitoring organisation NetBlocks the outage affected users both in the UK and around the world. | |
BBC journalists in Australia and Ukraine reporting problems accessing the service. | |
ℹ️ Note: Messaging app WhatsApp is currently experiencing international outages; incident not related to country-level internet disruptions or filtering #WhatsAppDown pic.twitter.com/niy0fKQXGi | ℹ️ Note: Messaging app WhatsApp is currently experiencing international outages; incident not related to country-level internet disruptions or filtering #WhatsAppDown pic.twitter.com/niy0fKQXGi |
There were also reports of issues in Hong Kong, South Africa, Singapore and India - a key market for the platform. | |
Last year WhatsApp went down as part of of a six-hour outage which also hit Facebook, Oculus and Instagram. | Last year WhatsApp went down as part of of a six-hour outage which also hit Facebook, Oculus and Instagram. |
Facebook later said the global problem was caused by a configuration change. | Facebook later said the global problem was caused by a configuration change. |