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WhatsApp down for users across the UK and world WhatsApp back online after worldwide outage
(about 1 hour later)
The messaging platform WhatsApp has gone down for users across the UK and around the world. The messaging platform WhatsApp has come back online after an outage that affected users around the world.
Users of the platform, owned by Meta, began reporting issues just before 08:00 BST on Tuesday. Meta, which owns WhatsApp, said the problem had been fixed but did not give a reason for the disruption.
People trying to send and receive messages on WhatsApp, which has about two billion users globally, began reporting issues just before 08:00 BST.
More than 12,000 reports were posted within half an hour, according to the service status website Down Detector.More than 12,000 reports were posted within half an hour, according to the service status website Down Detector.
Many people have complained on social media that they cannot send or receive messages. WhatsApp has about two billion active users globally. However, by about 10:00 BST service seemed to be returning for many users.
It is one of the most popular messaging platforms in the UK. #WhatsApp is working now
Many users who tried to use the app on Tuesday morning were faced with a "connecting" message. In a statement Meta said the problem had been resolved.
A spokesperson for Meta said "We're aware that some people are currently having trouble sending messages and we're working to restore WhatsApp for everyone as quickly as possible." "We know people had trouble sending messages on WhatsApp today," the statement said.
The outage is likely to cause significant disruption. The app, which offers end-to-end encryption for messages, is a popular method of group communication for social, work and parenting activities. "We have fixed the issue and apologise for any inconvenience".
As WhatsApp experienced difficulties many people complained on social media that they could not send or receive messages.
Users who tried to use the app on Tuesday morning were faced with a "connecting" message.
The message that appeared when attempting to connect to WhatsApp on the web
The outage is likely have caused significant disruption.
The app, which offers end-to-end encryption for messages, is a popular method of group communication for social, work and parenting activities.
It has even been used, controversially, by government ministers.It has even been used, controversially, by government ministers.
According to internet monitoring organisation NetBlocks the outage is affecting users both in the UK and around the world. According to internet monitoring organisation NetBlocks the outage affected users both in the UK and around the world.
The outage appears to have global reach, with BBC journalists in Australia and Ukraine reporting problems BBC journalists in Australia and Ukraine reporting problems accessing the service.
ℹ️ Note: Messaging app WhatsApp is currently experiencing international outages; incident not related to country-level internet disruptions or filtering #WhatsAppDown pic.twitter.com/niy0fKQXGiℹ️ Note: Messaging app WhatsApp is currently experiencing international outages; incident not related to country-level internet disruptions or filtering #WhatsAppDown pic.twitter.com/niy0fKQXGi
There were also reports of issues in Hong Kong, South Africa, Singapore and India - a key market for the platform.
Last year WhatsApp went down as part of of a six-hour outage which also hit Facebook, Oculus and Instagram.Last year WhatsApp went down as part of of a six-hour outage which also hit Facebook, Oculus and Instagram.
Facebook later said the global problem was caused by a configuration change.Facebook later said the global problem was caused by a configuration change.