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| WhatsApp down for users across the UK and world | |
| (36 minutes later) | |
| The messaging platform WhatsApp has gone down for users across the UK and around the world. | The messaging platform WhatsApp has gone down for users across the UK and around the world. |
| Users of the platform, owned by Meta, began reporting issues just before 08:00 BST on Tuesday. | Users of the platform, owned by Meta, began reporting issues just before 08:00 BST on Tuesday. |
| More than 12,000 reports were posted within half an hour, according to the service status website Down Detector. | More than 12,000 reports were posted within half an hour, according to the service status website Down Detector. |
| Many people have complained on social media that they cannot send or receive messages. WhatsApp has about two billion active users globally. | |
| It is one of the most popular messaging platforms in the UK. | It is one of the most popular messaging platforms in the UK. |
| Many users who tried to use the app on Tuesday morning were faced with a "connecting" message. | |
| A spokesperson for Meta said "We're aware that some people are currently having trouble sending messages and we're working to restore WhatsApp for everyone as quickly as possible." | |
| The outage is likely to cause significant disruption. The app, which offers end-to-end encryption for messages, is a popular method of group communication for social, work and parenting activities. | |
| It has even been used, controversially, by government ministers. | |
| According to internet monitoring organisation NetBlocks the outage is affecting users both in the UK and around the world. | |
| The outage appears to have global reach, with BBC journalists in Australia and Ukraine reporting problems | |
| ℹ️ Note: Messaging app WhatsApp is currently experiencing international outages; incident not related to country-level internet disruptions or filtering #WhatsAppDown pic.twitter.com/niy0fKQXGi | |
| Last year WhatsApp went down as part of of a six-hour outage which also hit Facebook, Oculus and Instagram. | |
| Facebook later said the global problem was caused by a configuration change. |