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Fuerteventura flight problems cause 170 passengers more delays Fuerteventura flight delay for 170 Easyjet passengers
(about 3 hours later)
More than 170 passengers remain stranded in the Canary Islands after Easyjet were unable to resolve "technical issues" that forced their flight's cancellation on Saturday. More than 170 passengers remain stranded in the Canary Islands 48 hours after their Easjyet flight was cancelled due to an aircraft fuel leak.
The rescheduled flight from Fuerteventura to Bristol had been due to leave at 13:10 BST, but the firm confirmed it was unable to take off. A rescheduled flight from Fuerteventura to Bristol had been due to leave at 13:10 BST, but the firm confirmed it was unable to take off.
Bosses apologised and said they hoped the flight would now leave at 18:30.Bosses apologised and said they hoped the flight would now leave at 18:30.
Passengers vented their frustrations on Twitter citing a lack of information. Passengers used social media to criticise the airline saying the delay was "unacceptable".
'What's going on?' On Facebook, Michelle Rounce from Plymouth, said: "The most frustrating thing for us as a family of four has been the lack of information.
Natalie Gilpin posted: "Horrendous treatment at Fuerteventura airport this evening. Cancelled flight and not a single Easyjet employee in the building!" "I appreciate we are using a budget airline, but to not have an Easyjet rep at the airport seems crazy."
More on this and other Bristol stories And another passenger, Catherine Hodsman from Exeter, said: "Lots of us are also running out of essential medication but we're kept at the airport with a promise of a flight all day and unable to be 'let out' to find a pharmacy.
And Patrick Sachon tweeted the airline to say "At Fuerteventura at midnight our flight is cancelled but no one is telling where we'll stay tonight. What's going on?" "It's unacceptable, we are now on day three of this and I find it hard to believe that a company the size of Easyjet doesn't have the resources to have sorted this much quicker."
Another passenger Johnny Young said: "For all of the families it's a financial problem, but there is another level of stress because many people are missing their work." Local Live: More on this and other Bristol stories
On Twitter, Patrick Sachon tweeted the airline to say "At Fuerteventura at midnight our flight is cancelled but no one is telling where we'll stay tonight. What's going on?"
And Johnny Young said: "For all of the families it's a financial problem, but there is another level of stress because many people are missing their work."
Easyjet said it would move other flights around in order to ensure passengers on Flight EZY9066 can return to the UK.Easyjet said it would move other flights around in order to ensure passengers on Flight EZY9066 can return to the UK.
It said it had found accommodation for most of the passengers affected, but explained there were "limited options" available in the local area.It said it had found accommodation for most of the passengers affected, but explained there were "limited options" available in the local area.
Flight vouchers
It plans to reimburse costs to two people who had to secure their own accommodation.It plans to reimburse costs to two people who had to secure their own accommodation.
In a statement, the airline said it was looking at "every option available" to return the 173 people affected to the UK.In a statement, the airline said it was looking at "every option available" to return the 173 people affected to the UK.
"Fuerteventura is one of our furthest destinations from the UK so unfortunately it will take a number of hours to get a replacement aircraft and crew to you," a spokeswoman said."Fuerteventura is one of our furthest destinations from the UK so unfortunately it will take a number of hours to get a replacement aircraft and crew to you," a spokeswoman said.
The firm thanked passengers for their understanding and said it would offer flight and refreshment vouchers as compensation.The firm thanked passengers for their understanding and said it would offer flight and refreshment vouchers as compensation.