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Fuerteventura flight problems cause 170 passengers more delays | Fuerteventura flight problems cause 170 passengers more delays |
(35 minutes later) | |
More than 170 passengers remain stranded in the Canary Islands after Easyjet were unable to resolve "technical issues" that forced their flight's cancellation on Saturday. | More than 170 passengers remain stranded in the Canary Islands after Easyjet were unable to resolve "technical issues" that forced their flight's cancellation on Saturday. |
The rescheduled flight from Fuerteventura to Bristol had been due to leave at 13:10 BST, but the firm confirmed it was unable to take off. | The rescheduled flight from Fuerteventura to Bristol had been due to leave at 13:10 BST, but the firm confirmed it was unable to take off. |
Bosses apologised and said they hoped the flight would now leave at 18:30. | |
Passengers vented their frustrations on Twitter citing a lack of information. | Passengers vented their frustrations on Twitter citing a lack of information. |
'What's going on?' | 'What's going on?' |
Natalie Gilpin posted: "Horrendous treatment at Fuerteventura airport this evening. Cancelled flight and not a single Easyjet employee in the building!" | Natalie Gilpin posted: "Horrendous treatment at Fuerteventura airport this evening. Cancelled flight and not a single Easyjet employee in the building!" |
More on this and other Bristol stories | More on this and other Bristol stories |
And Patrick Sachon tweeted the airline to say "At Fuerteventura at midnight our flight is cancelled but no one is telling where we'll stay tonight. What's going on?" | And Patrick Sachon tweeted the airline to say "At Fuerteventura at midnight our flight is cancelled but no one is telling where we'll stay tonight. What's going on?" |
Another passenger Johnny Young said: "For all of the families it's a financial problem, but there is another level of stress because many people are missing their work." | Another passenger Johnny Young said: "For all of the families it's a financial problem, but there is another level of stress because many people are missing their work." |
Easyjet said it would move other flights around in order to ensure passengers on Flight EZY9066 can return to the UK. | Easyjet said it would move other flights around in order to ensure passengers on Flight EZY9066 can return to the UK. |
It said it had found accommodation for most of the passengers affected, but explained there were "limited options" available in the local area. | It said it had found accommodation for most of the passengers affected, but explained there were "limited options" available in the local area. |
Flight vouchers | Flight vouchers |
It plans to reimburse costs to two people who had to secure their own accommodation. | It plans to reimburse costs to two people who had to secure their own accommodation. |
In a statement, the airline said it was looking at "every option available" to return the 173 people affected to the UK. | In a statement, the airline said it was looking at "every option available" to return the 173 people affected to the UK. |
"Fuerteventura is one of our furthest destinations from the UK so unfortunately it will take a number of hours to get a replacement aircraft and crew to you," a spokeswoman said. | "Fuerteventura is one of our furthest destinations from the UK so unfortunately it will take a number of hours to get a replacement aircraft and crew to you," a spokeswoman said. |
The firm thanked passengers for their understanding and said it would offer flight and refreshment vouchers as compensation. | The firm thanked passengers for their understanding and said it would offer flight and refreshment vouchers as compensation. |