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Fuerteventura Easyjet flight takes off after 48-hour delay | |
(about 3 hours later) | |
More than 170 stranded passengers finally departed the Canary Islands 48 hours after their Easjyet flight was cancelled due to an aircraft fuel leak. | |
A rescheduled flight from Fuerteventura to Bristol had been due to leave at 13:10 BST, but the firm confirmed it was unable to take off. | A rescheduled flight from Fuerteventura to Bristol had been due to leave at 13:10 BST, but the firm confirmed it was unable to take off. |
Bosses apologised and arranged a replacement flight which left at 19:35. | |
Passengers used social media to criticise the airline saying the delay was "unacceptable". | Passengers used social media to criticise the airline saying the delay was "unacceptable". |
On Facebook, Michelle Rounce from Plymouth, said: "The most frustrating thing for us as a family of four has been the lack of information. | On Facebook, Michelle Rounce from Plymouth, said: "The most frustrating thing for us as a family of four has been the lack of information. |
"I appreciate we are using a budget airline, but to not have an Easyjet rep at the airport seems crazy." | "I appreciate we are using a budget airline, but to not have an Easyjet rep at the airport seems crazy." |
And another passenger, Catherine Hodsman from Exeter, said: "Lots of us are also running out of essential medication but we're kept at the airport with a promise of a flight all day and unable to be 'let out' to find a pharmacy. | And another passenger, Catherine Hodsman from Exeter, said: "Lots of us are also running out of essential medication but we're kept at the airport with a promise of a flight all day and unable to be 'let out' to find a pharmacy. |
"It's unacceptable, we are now on day three of this and I find it hard to believe that a company the size of Easyjet doesn't have the resources to have sorted this much quicker." | "It's unacceptable, we are now on day three of this and I find it hard to believe that a company the size of Easyjet doesn't have the resources to have sorted this much quicker." |
Local Live: More on this and other Bristol stories | Local Live: More on this and other Bristol stories |
On Twitter, Patrick Sachon tweeted the airline to say "At Fuerteventura at midnight our flight is cancelled but no one is telling where we'll stay tonight. What's going on?" | On Twitter, Patrick Sachon tweeted the airline to say "At Fuerteventura at midnight our flight is cancelled but no one is telling where we'll stay tonight. What's going on?" |
And Johnny Young said: "For all of the families it's a financial problem, but there is another level of stress because many people are missing their work." | And Johnny Young said: "For all of the families it's a financial problem, but there is another level of stress because many people are missing their work." |
Easyjet said it would move other flights around in order to ensure passengers on Flight EZY9066 can return to the UK. | Easyjet said it would move other flights around in order to ensure passengers on Flight EZY9066 can return to the UK. |
It said it had found accommodation for most of the passengers affected, but explained there were "limited options" available in the local area. | It said it had found accommodation for most of the passengers affected, but explained there were "limited options" available in the local area. |
It plans to reimburse costs to two people who had to secure their own accommodation. | It plans to reimburse costs to two people who had to secure their own accommodation. |
The firm thanked passengers for their understanding and said it would offer flight and refreshment vouchers as compensation. | The firm thanked passengers for their understanding and said it would offer flight and refreshment vouchers as compensation. |