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Fuerteventura flight delay leaves 170 passengers stranded Fuerteventura flight problems cause 170 passengers more delays
(about 2 hours later)
More than 170 passengers have been stranded in the Canary Islands after Easyjet cancelled a UK-bound flight on Saturday because of "technical issues". More than 170 passengers remain stranded in the Canary Islands after Easyjet were unable to resolve "technical issues" that forced their flight's cancellation on Saturday.
A crew shortage also means passengers are not due to leave Fuerteventura for Bristol until later, the airline said. The rescheduled flight from Fuerteventura to Bristol had been due to leave at 13:10 BST, but the firm confirmed it was unable to take off.
A spokesman apologised and said: "Every effort is being made to minimise the impact of the delay." Bosses apologised and said they hoped the flight would now leave at 17:30.
Several of the 173 affected passengers have vented their frustrations on Twitter. Passengers vented their frustrations on Twitter citing a lack of information.
Flight EZY9066 has now been scheduled to depart at 13:10 BST.
'What's going on?''What's going on?'
Natalie Gilpin posted: "Horrendous treatment at Fuerteventura airport this evening. Cancelled flight and not a single Easyjet employee in the building!"Natalie Gilpin posted: "Horrendous treatment at Fuerteventura airport this evening. Cancelled flight and not a single Easyjet employee in the building!"
And Patrick Sachon tweeted the airline to say "At Fuerteventura at midnight our flight is cancelled but no one is telling where we'll stay tonight. What's going on?"
More on this and other Bristol storiesMore on this and other Bristol stories
In a statement, Easyjet said: "We are actively sourcing hotel rooms and these have been secured for most passengers, but unfortunately there are limited options available in the local area. And Patrick Sachon tweeted the airline to say "At Fuerteventura at midnight our flight is cancelled but no one is telling where we'll stay tonight. What's going on?"
"As a result EasyJet is prioritising accommodation for the elderly and families which means that some passengers will need to source their own transport and accommodation. Another passenger Johnny Young said: "For all of the families it's a financial problem, but there is another level of stress because many people are missing their work."
"We would like to thank the passengers for their understanding and apologise sincerely for any inconvenience experienced." Easyjet said it would move other flights around in order to ensure passengers on Flight EZY9066 can return to the UK.
It confirmed it will offer all passengers on the rescheduled flight £100 each in vouchers, and reimburse costs to two passengers who had to secure their own accommodation. It said it had found accommodation for most of the passengers affected, but explained there were "limited options" available in the local area.
Flight vouchers
It plans to reimburse costs to two people who had to secure their own accommodation.
In a statement, the airline said it was looking at "every option available" to return the 173 people affected to the UK.
"Fuerteventura is one of our furthest destinations from the UK so unfortunately it will take a number of hours to get a replacement aircraft and crew to you," a spokeswoman said.
The firm thanked passengers for their understanding and said it would offer flight and refreshment vouchers as compensation.