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| Version 1 | Version 2 |
|---|---|
| Ageas Retail: Over 200 jobs set to be lost at Belfast call centre | Ageas Retail: Over 200 jobs set to be lost at Belfast call centre |
| (about 5 hours later) | |
| More than 200 people are set to lose their jobs with the closure of a west Belfast call centre. | More than 200 people are set to lose their jobs with the closure of a west Belfast call centre. |
| Ageas Retail operates from the Springvale Business Park. It provides outbound calls to potential customers for insurance firms RIAS and Castle Cover. | Ageas Retail operates from the Springvale Business Park. It provides outbound calls to potential customers for insurance firms RIAS and Castle Cover. |
| The firm said the Belfast site has become "increasingly uneconomical" due to changing consumer behaviour. | The firm said the Belfast site has become "increasingly uneconomical" due to changing consumer behaviour. |
| A 90-day redundancy consultation period has started. | A 90-day redundancy consultation period has started. |
| The firm has said it will "do all it can to help employees find alternative employment". | The firm has said it will "do all it can to help employees find alternative employment". |
| One employee said the workers had had no advance notice of the move and it had come as a "terrible shock". | One employee said the workers had had no advance notice of the move and it had come as a "terrible shock". |
| Staff have been sent home for the evening. | Staff have been sent home for the evening. |
| Sinn Féin MP Paul Maskey said he was shocked by the news. | |
| "I was extremely disappointed that Ageas Retail have announced a 90-day consultation on the future of 200 jobs at its west Belfast site," he said. | |
| "This decision has come out of the blue to staff who are understandably shocked. Some of them left today in tears concerned about their future." | |
| Mr Maskey said he would be "engaging" with the company throughout the consultation process to ensure that everything possible was done to help staff find alternative employment. |