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Ageas Retail: Over 200 jobs set to be lost at Belfast call centre Ageas Retail: Over 200 jobs set to be lost at Belfast call centre
(35 minutes later)
More than 200 people are set to lose their jobs with the closure of a west Belfast call centre.More than 200 people are set to lose their jobs with the closure of a west Belfast call centre.
Ageas Retail operates from the Springvale Business Park. It provides outbound calls to potential customers for insurance firms RIAS and Castle Cover.Ageas Retail operates from the Springvale Business Park. It provides outbound calls to potential customers for insurance firms RIAS and Castle Cover.
The firm said the Belfast site has become "increasingly uneconomical" due to changing consumer behaviour.The firm said the Belfast site has become "increasingly uneconomical" due to changing consumer behaviour.
A 90-day redundancy consultation period has started.A 90-day redundancy consultation period has started.
The firm has said it will "do all it can to help employees find alternative employment." The firm has said it will "do all it can to help employees find alternative employment".
One employee said the workers had had no advance notice of the move and it had come as a "terrible shock".One employee said the workers had had no advance notice of the move and it had come as a "terrible shock".
Staff have been sent home for the evening.Staff have been sent home for the evening.