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Ageas Retail: Over 200 jobs set to be lost at Belfast call centre | Ageas Retail: Over 200 jobs set to be lost at Belfast call centre |
(35 minutes later) | |
More than 200 people are set to lose their jobs with the closure of a west Belfast call centre. | More than 200 people are set to lose their jobs with the closure of a west Belfast call centre. |
Ageas Retail operates from the Springvale Business Park. It provides outbound calls to potential customers for insurance firms RIAS and Castle Cover. | Ageas Retail operates from the Springvale Business Park. It provides outbound calls to potential customers for insurance firms RIAS and Castle Cover. |
The firm said the Belfast site has become "increasingly uneconomical" due to changing consumer behaviour. | The firm said the Belfast site has become "increasingly uneconomical" due to changing consumer behaviour. |
A 90-day redundancy consultation period has started. | A 90-day redundancy consultation period has started. |
The firm has said it will "do all it can to help employees find alternative employment". | |
One employee said the workers had had no advance notice of the move and it had come as a "terrible shock". | One employee said the workers had had no advance notice of the move and it had come as a "terrible shock". |
Staff have been sent home for the evening. | Staff have been sent home for the evening. |