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| Version 1 | Version 2 |
|---|---|
| Outsource deal leads to job cuts | Outsource deal leads to job cuts |
| (20 minutes later) | |
| Life funds management firm Resolution has announced the possible loss of 500 jobs with the outsourcing of operations in Glasgow and Birmingham. | Life funds management firm Resolution has announced the possible loss of 500 jobs with the outsourcing of operations in Glasgow and Birmingham. |
| Resolution which manages funds for Scottish Mutual, Scottish Provident and Phoenix Life Assurance, has unveiled a deal with Capita. | Resolution which manages funds for Scottish Mutual, Scottish Provident and Phoenix Life Assurance, has unveiled a deal with Capita. |
| Under the agreement, 2,000 staff will transfer to Capita. | Under the agreement, 2,000 staff will transfer to Capita. |
| Customer service and IT positions would remain in the UK but 'back office work' would be outsourced to India. | Customer service and IT positions would remain in the UK but 'back office work' would be outsourced to India. |
| More than 1,500 staff are based in St Vincent Street, Glasgow and about 450 staff are located in Birmingham. | More than 1,500 staff are based in St Vincent Street, Glasgow and about 450 staff are located in Birmingham. |
| Resolution bought Scottish Mutual Assurance, Scottish Provident and Abbey National Life from Abbey last year after the UK banking giant's Spanish owners, Grupo Santander, decided to offload its life fund businesses. | |
| One Resolution worker told the BBC Scotland news website that there was little surprise at the latest move. | |
| She said: "We knew something was coming. All of the managers were called away yesterday, presumably to be briefed on today's announcement." |