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Post Office inquiry live: Paula Vennells denies trying to close down Horizon review - BBC News | Post Office inquiry live: Paula Vennells denies trying to close down Horizon review - BBC News |
(32 minutes later) | |
Inquiry counsel Jason Beer KC moves onto the findings of the Second Sight report and asks Vennells how she defines the term "systemic issues". | |
Vennells says that her understanding was that Second Sight "had found no systemic issue with the technology" and that "systemic" meant "something that was wide-ranging and across the system...or a scale of branches". | |
She adds that Second Sight had also found some issues with "processes, support and training". | |
Beer asks if an issue with balances at 500 branches was a "systemic issue". | |
Vennells says she accepted Second Sight's definition of systemic from an earlier piece of work where "they talked about system-wide or something like that". | |
Beer clarifies that the term would be something that affected all of the estate or a very large part of the estate and would "systemic" have referred to something that affected 500 branches? | |
"That would be a serious issue," Vennells replies. | |
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