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Air tax increase comes into force | |
(20 minutes later) | |
Laws doubling the amount of passenger duty people pay when taking flights from the UK has come into force. | |
Airlines said they were not expecting major problems in collecting the higher rates of air passenger duty. | Airlines said they were not expecting major problems in collecting the higher rates of air passenger duty. |
The increase was announced by the Chancellor Gordon Brown last December who said airlines should pay more for damaging the environment. | |
Hundreds of thousands of people have been asked to pay the extra, despite buying tickets before the announcement. | Hundreds of thousands of people have been asked to pay the extra, despite buying tickets before the announcement. |
Those who have not paid will have to do so at airports before being flying. | Those who have not paid will have to do so at airports before being flying. |
The duty has doubled to: | The duty has doubled to: |
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Despite some predictions of chaos, most airlines are - at least in public - expressing confidence that there will be few hold ups. | Despite some predictions of chaos, most airlines are - at least in public - expressing confidence that there will be few hold ups. |
We are all geared up with extra credit card terminals Virgin Atlantic spokesman How the airlines are reacting Is the new tax affecting you? | We are all geared up with extra credit card terminals Virgin Atlantic spokesman How the airlines are reacting Is the new tax affecting you? |
"The vast majority of passengers have now paid," said an Easyjet spokeswoman. | "The vast majority of passengers have now paid," said an Easyjet spokeswoman. |
Tax collecting | Tax collecting |
Collecting the money has been easier for some airlines than others. | Collecting the money has been easier for some airlines than others. |
Those who sell most or all of their tickets over the internet have been able to send e-mails to passengers, telling them that they will have to pay the extra tax - and then taking the money from their debit or credit cards. | Those who sell most or all of their tickets over the internet have been able to send e-mails to passengers, telling them that they will have to pay the extra tax - and then taking the money from their debit or credit cards. |
However British Airways decided that collecting the extra money from customers who bought before 6 December would be too difficult because many of its passengers book via travel agents and so the airline does not have their payment details. | However British Airways decided that collecting the extra money from customers who bought before 6 December would be too difficult because many of its passengers book via travel agents and so the airline does not have their payment details. |
BA decided that it would simply absorb the £11m cost of this extra tax to avoid trying to collect money from long queues of disgruntled customers at airports like Heathrow. | BA decided that it would simply absorb the £11m cost of this extra tax to avoid trying to collect money from long queues of disgruntled customers at airports like Heathrow. |
Virgin Atlantic has been urging passengers to pay up via its website, with the lure of a discount from future ticket sales, equivalent to the extra tax. | Virgin Atlantic has been urging passengers to pay up via its website, with the lure of a discount from future ticket sales, equivalent to the extra tax. |
The ultimate sanction in our terms and conditions is to refuse to carry them BMI spokesman | The ultimate sanction in our terms and conditions is to refuse to carry them BMI spokesman |
As it too sells many tickets via travel agents, it is expecting some passengers to turn up in the coming weeks and months who owe the tax. | As it too sells many tickets via travel agents, it is expecting some passengers to turn up in the coming weeks and months who owe the tax. |
It has plans to collect the cash and extra credit card payments at its check-in desks. | It has plans to collect the cash and extra credit card payments at its check-in desks. |
"We are all geared up with extra credit card terminals," said a spokesman. | "We are all geared up with extra credit card terminals," said a spokesman. |
No payment, no flight | No payment, no flight |
All airlines, whether UK based or not, are obliged to collect the tax for each passenger they fly out of the country. | All airlines, whether UK based or not, are obliged to collect the tax for each passenger they fly out of the country. |
Some have left things rather late. | Some have left things rather late. |
BMI has only decided in the past few days to collect the money directly, where it can, from customers' debit or credit cards. | BMI has only decided in the past few days to collect the money directly, where it can, from customers' debit or credit cards. |
If it cannot do this, "we have plans in place to collect at the airports," said a spokesman. | If it cannot do this, "we have plans in place to collect at the airports," said a spokesman. |
The big fear for the airlines is that some customers will turn up completely unaware that they have to pay more - and start objecting. | The big fear for the airlines is that some customers will turn up completely unaware that they have to pay more - and start objecting. |
BMI has a leaflet ready to explain the situation and also to blame the Chancellor. | BMI has a leaflet ready to explain the situation and also to blame the Chancellor. |
But the spokesman said: "The ultimate sanction in our terms and conditions is to refuse to carry them." | But the spokesman said: "The ultimate sanction in our terms and conditions is to refuse to carry them." |
That is the view of all the airlines which have decided to pass on the tax - no payment, no flight - but if you don't like it, blame Gordon Brown. | That is the view of all the airlines which have decided to pass on the tax - no payment, no flight - but if you don't like it, blame Gordon Brown. |
Some Easyjet staff at Luton and Belfast will be dressing up as tax collectors just to make sure the passengers get that message. | Some Easyjet staff at Luton and Belfast will be dressing up as tax collectors just to make sure the passengers get that message. |