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| Version 1 | Version 2 |
|---|---|
| Families owed thousands after Essex plumbing firm closes | Families owed thousands after Essex plumbing firm closes |
| (32 minutes later) | |
| Families across Essex lost thousands of pounds when they paid a plumbing company for work that was not carried out or completed. | Families across Essex lost thousands of pounds when they paid a plumbing company for work that was not carried out or completed. |
| Wallace and Sons Plumbing and Heating closed despite taking payments for materials that were never ordered. | |
| In a social media post, Luke Wallace confirmed that 22 people were owed money, but claimed a negative Facebook comment caused some to cancel work. | In a social media post, Luke Wallace confirmed that 22 people were owed money, but claimed a negative Facebook comment caused some to cancel work. |
| Mr Wallace has refused to answer the BBC's questions. | Mr Wallace has refused to answer the BBC's questions. |
| Essex Trading Standards said it was aware of the company due to a number of complaints about the business. | Essex Trading Standards said it was aware of the company due to a number of complaints about the business. |