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Families owed thousands after Essex plumbing firm closes Families owed thousands after Essex plumbing firm closes
(about 1 hour later)
Families across Essex lost thousands of pounds when they paid a plumbing company for work that was not carried out or completed.Families across Essex lost thousands of pounds when they paid a plumbing company for work that was not carried out or completed.
Wallace and Sons Plumbing and Heating closed despite taking payments for materials that were never ordered. Wallace & Sons Plumbing and Heating closed despite taking payments for materials that were never ordered.
In a social media post, Luke Wallace confirmed that 22 people were owed money, but claimed a negative Facebook comment caused some to cancel work.In a social media post, Luke Wallace confirmed that 22 people were owed money, but claimed a negative Facebook comment caused some to cancel work.
Mr Wallace has refused to answer the BBC's questions.Mr Wallace has refused to answer the BBC's questions.
Film by Robby West and Joe Brown Essex Trading Standards said it was aware of the company due to a number of complaints about the business.