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| Version 1 | Version 2 |
|---|---|
| Tesco tills hit by tech problems | Tesco tills hit by tech problems |
| (about 6 hours later) | |
| Tesco has apologised to shoppers after 67 of its 2,184 UK supermarkets had to close temporarily because of computer problems at their tills. | |
| A spokeswoman said that the problems were caused by a routine upgrade to the company's IT system, which had been sent to stores overnight. | |
| Tesco said that the "glitch" had been identified and fixed "within minutes". | |
| Customers reported long queues and difficulties paying at both regular and self-service checkouts. | Customers reported long queues and difficulties paying at both regular and self-service checkouts. |
| Problems were reported in Worcester, Aylesbury in Buckinghamshire, Mold in North Wales, and Northern Ireland. | Problems were reported in Worcester, Aylesbury in Buckinghamshire, Mold in North Wales, and Northern Ireland. |
| Texts sent to BBC Radio 5 Live also told of payment problems at stores in Tring, Hertfordshire, and Oakham, Rutland. | Texts sent to BBC Radio 5 Live also told of payment problems at stores in Tring, Hertfordshire, and Oakham, Rutland. |
| "We have had an IT update overnight, which has affected a minority of our stores. They have had to reboot the tills in those stores," the spokeswoman said. | "We have had an IT update overnight, which has affected a minority of our stores. They have had to reboot the tills in those stores," the spokeswoman said. |