This article is from the source 'bbc' and was first published or seen on . It will not be checked again for changes.
You can find the current article at its original source at http://news.bbc.co.uk/go/rss/-/1/hi/business/8043638.stm
The article has changed 3 times. There is an RSS feed of changes available.
Version 0 | Version 1 |
---|---|
Tesco tills hit by tech problems | Tesco tills hit by tech problems |
(41 minutes later) | |
Tesco says 67 of its 2,184 UK supermarkets had to close temporarily because of computer problems at its tills, causing disruption for shoppers. | |
A spokeswoman said that the problems were caused by a routine upgrade to the company's IT system. | |
The company said that the "glitch" had been rectified at many stores and the remaining few would open shortly. | |
Customers reported long queues and difficulties paying at both regular and self-service checkouts. | |
Problems were reported in Worcester, Aylesbury in Buckinghamshire, Mold in North Wales, and Northern Ireland. | Problems were reported in Worcester, Aylesbury in Buckinghamshire, Mold in North Wales, and Northern Ireland. |
Texts sent to BBC Radio 5 Live also told of payment problems at stores in Tring, Hertfordshire, and Oakham, Rutland. | Texts sent to BBC Radio 5 Live also told of payment problems at stores in Tring, Hertfordshire, and Oakham, Rutland. |
"We have had an IT update overnight, which has affected a minority of our stores. They have had to reboot the tills in those stores," the spokeswoman said. | "We have had an IT update overnight, which has affected a minority of our stores. They have had to reboot the tills in those stores," the spokeswoman said. |
"We have already heard of plenty of instances where stores have rectified the problem, and we are very confident it will be cleared up very soon," she added. | "We have already heard of plenty of instances where stores have rectified the problem, and we are very confident it will be cleared up very soon," she added. |