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Woman sues Disneyland Paris over crème brûlée 'fireball' burns | Woman sues Disneyland Paris over crème brûlée 'fireball' burns |
(about 3 hours later) | |
A woman who was burned when her clothes caught fire in a Disneyland Paris restaurant says she was told it was "no different to falling off a bike". | A woman who was burned when her clothes caught fire in a Disneyland Paris restaurant says she was told it was "no different to falling off a bike". |
Erica Osbourne, 37, claims it happened when a chef used a blow torch on a dessert. She lost part of her hair and eyebrows in the incident in February. | Erica Osbourne, 37, claims it happened when a chef used a blow torch on a dessert. She lost part of her hair and eyebrows in the incident in February. |
She said "a massive fireball came across the counter towards me" as the crème brûlée sugar was lit. | She said "a massive fireball came across the counter towards me" as the crème brûlée sugar was lit. |
Disneyland Paris said guest safety "is our number one priority". | Disneyland Paris said guest safety "is our number one priority". |
Mrs Osbourne, from Bristol, said she suffered second degree burns when her jumper caught fire as a chef used the torch on the dessert. | Mrs Osbourne, from Bristol, said she suffered second degree burns when her jumper caught fire as a chef used the torch on the dessert. |
She said the flames narrowly missed her 10-year-old daughter, Abigail, at the Newport Bay Hotel Restaurant. | She said the flames narrowly missed her 10-year-old daughter, Abigail, at the Newport Bay Hotel Restaurant. |
'Face on fire' | 'Face on fire' |
"I had ordered the crème brûlée and Abigail had gone to get an ice cream when the chef lit the sugar and a massive fireball came across the counter towards me. | "I had ordered the crème brûlée and Abigail had gone to get an ice cream when the chef lit the sugar and a massive fireball came across the counter towards me. |
"I was so terrified that I froze to the spot but I remember an intense heat on my face. | "I was so terrified that I froze to the spot but I remember an intense heat on my face. |
"Abigail told me later that I was screaming 'help me! I'm on fire'. My jumper and my face were on fire." | "Abigail told me later that I was screaming 'help me! I'm on fire'. My jumper and my face were on fire." |
She said a chef jumped over the counter and he and another customer "bundled me to the ground and rolled me around to put out the flames". | She said a chef jumped over the counter and he and another customer "bundled me to the ground and rolled me around to put out the flames". |
"Immediately after I was burnt one of the managers said to me that the incident was 'no different to falling off a bike'. I couldn't believe it." she added. | |
Mrs Osbourne was treated by paramedics and spent several hours in hospital. She is now taking legal action against Disneyland Paris for personal injury. | |
"Incidents of this type are extremely rare," a spokesman for the attraction said. | "Incidents of this type are extremely rare," a spokesman for the attraction said. |
"As this is an ongoing legal issue which is in the process of being resolved, it would be inappropriate to discuss this further at this time." | "As this is an ongoing legal issue which is in the process of being resolved, it would be inappropriate to discuss this further at this time." |
James Griffin, from Slater and Gordon, who is representing Mrs Osbourne, said: "This was a terrifying incident that could have resulted in much more serious consequences." | James Griffin, from Slater and Gordon, who is representing Mrs Osbourne, said: "This was a terrifying incident that could have resulted in much more serious consequences." |