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| Fault left cars stuck on Condor ferry in Portsmouth for 12 hours | Fault left cars stuck on Condor ferry in Portsmouth for 12 hours |
| (35 minutes later) | |
| Dozens of vehicles had to wait more than 12 hours on a ferry in Portsmouth after a ramp used to disembark failed. | Dozens of vehicles had to wait more than 12 hours on a ferry in Portsmouth after a ramp used to disembark failed. |
| Condor Ferries' Commodore Clipper arrived from Jersey at about 07:00 GMT, but a problem with the internal ramp meant cars were unable to get off. | Condor Ferries' Commodore Clipper arrived from Jersey at about 07:00 GMT, but a problem with the internal ramp meant cars were unable to get off. |
| Condor Ferries tweeted shortly after 20:00 GMT saying all passengers and vehicles had by then disembarked. | |
| Passenger Kit Ashton, from Jersey, said a crane was needed to help cars off, saying it had been "a nightmare". | Passenger Kit Ashton, from Jersey, said a crane was needed to help cars off, saying it had been "a nightmare". |
| He was one of a number of passengers who had been moved on to the ferry after the Condor Liberation earlier suffered a technical problem and was cancelled. | |
| "We got off just before 20:00 so it was basically 26 hours since I checked in. I has been an absolute nightmare. | "We got off just before 20:00 so it was basically 26 hours since I checked in. I has been an absolute nightmare. |
| "I should have been in Poole at 23:00 last night and here I am in Portsmouth 26 hours later," he added. | "I should have been in Poole at 23:00 last night and here I am in Portsmouth 26 hours later," he added. |
| Mr Ashton, who was heading to Exeter, said a several animals were also on the vessel, including several dogs and a horse. | |
| He said passengers had to wait while a crane arrived to help support the ramp and while engineers then worked to attach it. | He said passengers had to wait while a crane arrived to help support the ramp and while engineers then worked to attach it. |
| He called on Condor to improve services to the Channel Islands. | He called on Condor to improve services to the Channel Islands. |
| Foot passengers had earlier disembarked, but the drivers of 44 vehicles were told the ramp might not be fixed for several hours. | |
| Condor Liberation ferry services between the Channel Islands and the UK had already been cancelled on Saturday following a technical problem with the vessel. | Condor Liberation ferry services between the Channel Islands and the UK had already been cancelled on Saturday following a technical problem with the vessel. |
| Analysis | Analysis |
| By Paul Clifton, BBC South's transport correspondent | By Paul Clifton, BBC South's transport correspondent |
| This is the latest in a string of technical failures to hit Condor Ferries in the past year. | This is the latest in a string of technical failures to hit Condor Ferries in the past year. |
| The fast ferry Liberation has endured breakdowns and incidents and now the normally reliable Commodore Clipper is adding to the company's difficulties. | The fast ferry Liberation has endured breakdowns and incidents and now the normally reliable Commodore Clipper is adding to the company's difficulties. |
| It all means that Condor is hitting the headlines for the wrong reasons more frequently than other ferry operators. | It all means that Condor is hitting the headlines for the wrong reasons more frequently than other ferry operators. |