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Eurotunnel delays: How long will Channel Tunnel services be delayed by Calais fire and can I get a refund? Eurotunnel delays: How long will Channel Tunnel services be delayed by Calais fire and can I get a refund?
(about 11 hours later)
Striking French workers have set fire to tyres at two entrances of Eurotunnel terminals at Calais, bringing widespread delays to travellers.Striking French workers have set fire to tyres at two entrances of Eurotunnel terminals at Calais, bringing widespread delays to travellers.
What’s happened?What’s happened?
French MyFerryLink workers went on strike over expected job cuts in Calais. The Maritime Nord Union protest ended at 12pm BST with Eurotunnel initially promising that there would not be any delays.French MyFerryLink workers went on strike over expected job cuts in Calais. The Maritime Nord Union protest ended at 12pm BST with Eurotunnel initially promising that there would not be any delays.
The workers set fire to tyres on the road, bringing traffic to a standstill as authorities scrambled to clear the busy thoroughfare.The workers set fire to tyres on the road, bringing traffic to a standstill as authorities scrambled to clear the busy thoroughfare.
Are there delays?Are there delays?
Yes. The company has subsequently tweeted that although authorities have removed the barricade and reopened the French terminal, delays remain. They have warned there is heavy congestion and long delays along the A16.Yes. The company has subsequently tweeted that although authorities have removed the barricade and reopened the French terminal, delays remain. They have warned there is heavy congestion and long delays along the A16.
Kent Police have said that the delays in France have not affected the British roads.
Day trip travellers are being advised to reschedule their journey, with other customers told they will be accommodated on the next available departure with space. Travellers from Folkestone should exit the M20 at Junction 11 and stay in the righthand lane, ignoring the frieght vehicles.Day trip travellers are being advised to reschedule their journey, with other customers told they will be accommodated on the next available departure with space. Travellers from Folkestone should exit the M20 at Junction 11 and stay in the righthand lane, ignoring the frieght vehicles.
Can I get a refund?Can I get a refund?
It will depend on the type of ticket you purchased. You can have a look at EuroTunnel’s full terms and conditions here, but generally Standard tickets are non-refundable. Flexiplus and 5 Day Flexiplus tickets are.It will depend on the type of ticket you purchased. You can have a look at EuroTunnel’s full terms and conditions here, but generally Standard tickets are non-refundable. Flexiplus and 5 Day Flexiplus tickets are.