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Skype falls victim to text chat bug | Skype falls victim to text chat bug |
(34 minutes later) | |
Skype says it has fixed a bug that caused its chat apps to repeatedly crash if a specific string of eight characters was sent to a user. | |
The flaw affected its software on iOS, Android and some versions of Windows, but did not appear to affect Macs. | |
"{We] have rolled out updates for all impacted platforms," a Skype spokeswoman said. | |
The action came a week after a similar but unrelated bug was found to affect texting apps on iPhones. | |
Apple has since described a workaround for that issue but is still working on a more permanent fix. | Apple has since described a workaround for that issue but is still working on a more permanent fix. |
Delete and reinstall | Delete and reinstall |
The problem with Skype, which is owned by Microsoft, was first flagged by a Russia-based user on the company's community forum. | The problem with Skype, which is owned by Microsoft, was first flagged by a Russia-based user on the company's community forum. |
"Clearing chat history [does] not help, because when Skype downloads chat history from server, it will crash again," wrote a person nicknamed Giperion. | "Clearing chat history [does] not help, because when Skype downloads chat history from server, it will crash again," wrote a person nicknamed Giperion. |
The report was later brought to prominence by the news site Venturebeat, which detailed a possible fix: the person who sent the original message must delete it, and the affected user needs to delete the Skype app and install an older version of the software. | The report was later brought to prominence by the news site Venturebeat, which detailed a possible fix: the person who sent the original message must delete it, and the affected user needs to delete the Skype app and install an older version of the software. |
However, while it was easy to download and install an old version of Skype for Windows, it was more complicated to do so for iOS and Android devices. | |
Updates for all affected platforms have since been rushed out. | |
This is distinct to last week's discovery of a text bug that crashes iOS devices, which involves messages featuring specific strings of Arabic, Chinese and other non-Latin characters. | This is distinct to last week's discovery of a text bug that crashes iOS devices, which involves messages featuring specific strings of Arabic, Chinese and other non-Latin characters. |
That flaw continues to affect Apple's Messages app as well as third-party services, including Twitter and Snapchat. | |
Apple's temporary workaround - which involves telling Siri to "read unread messages" - tackles the problem in the company's own chat app, but not others'. | Apple's temporary workaround - which involves telling Siri to "read unread messages" - tackles the problem in the company's own chat app, but not others'. |
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