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| Thomas Cook boss apologises over Corfu gas deaths | Thomas Cook boss apologises over Corfu gas deaths |
| (about 1 hour later) | |
| The chief executive of Thomas Cook has said he is "deeply sorry" about the deaths of two British children on holiday in Corfu in 2006. | The chief executive of Thomas Cook has said he is "deeply sorry" about the deaths of two British children on holiday in Corfu in 2006. |
| Christi and Bobby Shepherd, from West Yorkshire, died from carbon monoxide poisoning at the Louis Corcyra Beach Hotel. | Christi and Bobby Shepherd, from West Yorkshire, died from carbon monoxide poisoning at the Louis Corcyra Beach Hotel. |
| Peter Fankhauser said: "From the deepest of my heart I am sorry." | Peter Fankhauser said: "From the deepest of my heart I am sorry." |
| An inquest jury ruled the children had been unlawfully killed and said Thomas Cook "breached its duty of care". | An inquest jury ruled the children had been unlawfully killed and said Thomas Cook "breached its duty of care". |
| The children's parents Neil Shepherd and Sharon Wood have previously criticised Thomas Cook for not apologising to them directly after a letter of apology had been sent to them from the chief executive. | |
| 'Going to change' | 'Going to change' |
| Mr Fankhauser has now told BBC Business Editor Kamal Ahmed he is "deeply sorry". | |
| "It is clear that there are things that we as a company could have done better in the past nine years," he said. | "It is clear that there are things that we as a company could have done better in the past nine years," he said. |
| "In particular the way we conducted our relationship with the family and this is something that we are going to change." | "In particular the way we conducted our relationship with the family and this is something that we are going to change." |
| He said he took responsibility for the way the company had communicated. | He said he took responsibility for the way the company had communicated. |
| He also said he regretted saying Thomas Cook had done "nothing wrong" when giving evidence at the coroner's court in Wakefield last week. | He also said he regretted saying Thomas Cook had done "nothing wrong" when giving evidence at the coroner's court in Wakefield last week. |
| The holiday firm was awarded damages against the hotel's owner in 2010. | The holiday firm was awarded damages against the hotel's owner in 2010. |
| Thomas Cook said its insurers had taken half the payout for legal costs and it donated the remainder to the children's charity Unicef. | Thomas Cook said its insurers had taken half the payout for legal costs and it donated the remainder to the children's charity Unicef. |