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| Telephones restored after raid | |
| (about 3 hours later) | |
| BT has restored telephone services to thousands of customers cut off when thieves sliced through cables. | |
| Emergency calls had to be made on mobile phones as up to 35,000 homes and businesses were affected by damage caused during a burglary in Birmingham. | Emergency calls had to be made on mobile phones as up to 35,000 homes and businesses were affected by damage caused during a burglary in Birmingham. |
| Raiders had cut through BT cables at an exchange near Handsworth sorting office in the early hours of Sunday morning. | Raiders had cut through BT cables at an exchange near Handsworth sorting office in the early hours of Sunday morning. |
| Full service was resumed by 0630 GMT on Monday but BT warned of occasional problems as repairs were completed. | |
| The damage also cut off the emergency alarms for Wrekin Housing Trust tenants in Telford. | |
| Employees visited residents who were affected among its 1,300 sheltered housing properties to advise on alternative ways of calling for help. | |
| The trust told BBC News that there were no emergency calls while the service was down. | |
| BT said it had made good progress overnight in repairing the cables which were deliberately damaged, badly affecting telephone coverage in northern Birmingham and parts of the Black Country. | |
| The company predicted that engineers would be finished by teatime on Monday. |