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Wadebridge School truancy text sent to parents in error | Wadebridge School truancy text sent to parents in error |
(about 3 hours later) | |
Worried parents jammed a school's switchboard after a truancy alert was incorrectly sent telling them their children had not turned up. | Worried parents jammed a school's switchboard after a truancy alert was incorrectly sent telling them their children had not turned up. |
The text messages, sent by Wadebridge School in Cornwall, were sent to a "high number" of parents on Monday. | The text messages, sent by Wadebridge School in Cornwall, were sent to a "high number" of parents on Monday. |
Head teacher Tina Yardley apologised and said she was unaware until parents called up and arrived at the school. | |
Initial reports suggested the cause was a software glitch, but later the school confirmed it was down to human error. | |
In a letter posted on the school's website, Ms Yardley said: "As soon as we were aware that something was wrong we sent another message as soon as we could to inform parents." | |
'I was worried' | |
She said the school then posted messages on its website and social media. | |
Parent Sharon Meehan said: "We tried to call the school for about three quarters of an hour and couldn't get through. | |
"We dropped [our son] off at school in the morning. I was worried about where our son was, he is only 12. | |
"The school was very apologetic, but it was still worrying." | |
The school, which has about 1,200 pupils, said an internal briefing would take place to make sure it did not happen again. | |
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