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Fears of airport bags confusion Cabin bag rules 'could confuse'
(about 4 hours later)
New rules for carry-on luggage at some UK airports could be confusing for passengers, it is feared. New rules for carry-on luggage at some UK airports could confuse passengers, airlines and lobby groups say.
Twenty-two UK airports are preparing to let passengers take more than one piece of hand luggage on flights from Monday, to coincide with extra security checks. Twenty-two UK airports will let passengers take more than one piece of hand luggage on flights from Monday, to coincide with extra security checks.
Heathrow, Manchester, Glasgow and Edinburgh will permit two pieces. However, many airports, including the UK's second busiest, Gatwick, and some airlines will retain the one-bag rule.
But restrictions remain at Gatwick and other airports which do not meet government requirements for the one-bag rule to be relaxed. The Air Transport Users Council and airline Easyjet said the differing rules risked confusing people.
Some airlines, including Easyjet, are also keeping the one-bag limit. The Department for Transport says that from Monday travellers can carry more than one piece on board, providing the airport has installed improved security scanners and depending on their airline's policy.
The Department for Transport says that from 7 January travellers can carry more than one piece on board, providing the airport has installed improved security scanners, and depending on their airline's policy.
Airports denied
The BBC's transport correspondent Tom Symonds said the diverging rules could lead to problems for some passengers.
APPROVED AIRPORTS AberdeenBenbeculaBirminghamCambridgeCardiffEdinburghGlasgowHeathrowInvernessIslayKirkwallLondon CityManchesterNewcastlePlymouthPrestwickSouthamptonSouthendStanstedStornowaySumburghWick Source: Department for TransportAPPROVED AIRPORTS AberdeenBenbeculaBirminghamCambridgeCardiffEdinburghGlasgowHeathrowInvernessIslayKirkwallLondon CityManchesterNewcastlePlymouthPrestwickSouthamptonSouthendStanstedStornowaySumburghWick Source: Department for Transport
He said the industry was going from a clear situation - one bag only - to something more confusing. The restrictions, brought in in August 2006 in the wake of a terror alert, remain at Gatwick and other airports because they do not currently meet government requirements for the one-bag rule to be relaxed.
Simon Evans, chief executive of the Air Transport Users Council, said: "We have told the government there is potential for confusion.
"Since August 2006, we have all been urging people to become acquainted with the one-bag rule and to read the [official] advice. Now the message has changed and there is no longer one consistent message."
EasyJet operates from 14 UK airports, seven of which have had the restrictions lifted, but has decided to keep the one-bag rule for all its UK departures.
Its chief executive, Andy Harrison, said: "There is massive scope for customer confusion in an environment where UK airports are adopting different policies.
"The only way to maintain a simple and standard policy is to maintain our one-bag policy."
Airports denied
The Department of Transport asked airports if they could allow more baggage through but guarantee there would not be a drop in security standards and that queues would not become too long, putting pressure on staff to push baggage through faster.The Department of Transport asked airports if they could allow more baggage through but guarantee there would not be a drop in security standards and that queues would not become too long, putting pressure on staff to push baggage through faster.
Some airports, such as Gatwick, applied but were told their standards were not yet high enough to allow the one-bag rule to be relaxed.Some airports, such as Gatwick, applied but were told their standards were not yet high enough to allow the one-bag rule to be relaxed.
Only passengers using South Terminal for connecting flights from Monday will be able to travel with more than one piece of hand baggage if their airline allows.Only passengers using South Terminal for connecting flights from Monday will be able to travel with more than one piece of hand baggage if their airline allows.
Bristol, Luton, Leeds/Bradford and Liverpool John Lennon airport, have yet to meet the standards. Bristol, Luton, Leeds/Bradford and Liverpool John Lennon airport are among others yet to meet the standards.
Some others, including Glasgow and Edinburgh, only received the go-ahead in the last few days. Some airports, including Glasgow and Edinburgh, only received the go-ahead in the last few days.
BAA, which runs Gatwick, says restrictions will remain in place at the North Terminal while engineering works continue to bring the airport up to standard.BAA, which runs Gatwick, says restrictions will remain in place at the North Terminal while engineering works continue to bring the airport up to standard.
However, from 11 February passengers using the North Terminal on connecting flights will also be able to take more than one piece of cabin luggage. However, from 11 February, passengers using the North Terminal on connecting flights will also be able to take more than one piece of cabin luggage.
Luggage policyLuggage policy
Size limits on liquids and cabin baggage will still apply and airlines can place their own restrictions on the amount of hand baggage that can be taken in to their aircraft.Size limits on liquids and cabin baggage will still apply and airlines can place their own restrictions on the amount of hand baggage that can be taken in to their aircraft.
The government has stressed it is up to passengers to check hand-luggage policy with individual airlines.The government has stressed it is up to passengers to check hand-luggage policy with individual airlines.
British Airways will allow two pieces of hand luggage per passenger.British Airways will allow two pieces of hand luggage per passenger.
Virgin Atlantic will allow one piece of cabin luggage per passengers in Economy and Premium Economy Class (plus laptop, handbag or similar); and two pieces of luggage per passenger travelling first class. Virgin Atlantic will allow one piece of cabin luggage per passengers in economy and premium economy class (plus laptop, handbag or similar); and two pieces of luggage per passenger travelling first class.
This is the policy the airline operated before the restrictions came in.This is the policy the airline operated before the restrictions came in.
Easyjet is keeping the one-bag rule in place because it says too many airports still have the rule to justify abandoning it.Easyjet is keeping the one-bag rule in place because it says too many airports still have the rule to justify abandoning it.
The dimensions of hand luggage must not exceed 56cm x 45cm x 25cm (22in x 17.7in x 9.8in approx), including wheels, handles and side pockets. This is equivalent to the size of a small roller suitcase.The dimensions of hand luggage must not exceed 56cm x 45cm x 25cm (22in x 17.7in x 9.8in approx), including wheels, handles and side pockets. This is equivalent to the size of a small roller suitcase.