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Banks facing fines over ID thefts | Banks facing fines over ID thefts |
(10 minutes later) | |
Several leading banks may be facing unlimited fines over allegations that they dumped confidential customer account details in bin bags on streets. | |
The information watchdog, Richard Thomas, told the Times that he had received "highly disturbing evidence". | |
He is investigating alleged lapses by the Royal Bank of Scotland, Halifax, HSBC, Natwest and Post Office, it said. | He is investigating alleged lapses by the Royal Bank of Scotland, Halifax, HSBC, Natwest and Post Office, it said. |
The British Bankers Association said it was normal practice to dispose of confidential information securely. | The British Bankers Association said it was normal practice to dispose of confidential information securely. |
It said this was done using specialist rubbish collection teams. | It said this was done using specialist rubbish collection teams. |
Mr Thomas told the newspaper he is considering enforcement action which could result in unlimited fines. | Mr Thomas told the newspaper he is considering enforcement action which could result in unlimited fines. |
He said banks advised people to be careful with personal information and to do things such as shred everything because of identity theft was a "growing problem". | He said banks advised people to be careful with personal information and to do things such as shred everything because of identity theft was a "growing problem". |
"If the banks themselves are being careless with the information, that seems to me to be wholly unacceptable," he said. | "If the banks themselves are being careless with the information, that seems to me to be wholly unacceptable," he said. |
Mr Thomas said among the findings in bin bags were bank statements, loan applications which had been turned down and paying-in slips. | Mr Thomas said among the findings in bin bags were bank statements, loan applications which had been turned down and paying-in slips. |
It comes after BBC investigators found customer names, addresses and account details when rifling through discarded rubbish. | It comes after BBC investigators found customer names, addresses and account details when rifling through discarded rubbish. |
The team, from BBC One's Watchdog, warned that the information could be used by criminals to steal clients' identities. | The team, from BBC One's Watchdog, warned that the information could be used by criminals to steal clients' identities. |
Mr Thomas said he would look into their findings, the team said. | Mr Thomas said he would look into their findings, the team said. |