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West Coast delays set to continue | West Coast delays set to continue |
(about 3 hours later) | |
Rail services on the West Coast Mainline, already disrupted for two days, are not expected to be back to normal until Thursday. | |
Network Rail said it has launched an investigation into the causes of the delay to the work which was due to be completed on Tuesday. | |
Passengers travelling between London Euston and Scotland or the north west of England are affected. | Passengers travelling between London Euston and Scotland or the north west of England are affected. |
The disruption is caused by engineering works between Coventry and Northampton. | The disruption is caused by engineering works between Coventry and Northampton. |
We have reached a state of exasperation to be honest Network Rail | |
Network Rail apologised to passengers for the further disruption caused by "this unacceptable engineering overrun". | |
It said more than 300 people had been working on the site around the clock, yet it had still not been completed. | |
The "extremely complex" project formed part of the remodelling of Rugby station and its approaches, it added. | |
A spokesman for Virgin Trains said the company was "greatly disappointed" at the news. | A spokesman for Virgin Trains said the company was "greatly disappointed" at the news. |
"We have reached a state of exasperation to be honest. | "We have reached a state of exasperation to be honest. |
"Our customers and staff have shown great patience but I think their patience is running out and so is ours," he said. | "Our customers and staff have shown great patience but I think their patience is running out and so is ours," he said. |
The rail firm has already lodged a complaint with the rail regulator after Network Rail announced New Year's Eve engineering works at short notice and is advising customers not to travel on Wednesday. | The rail firm has already lodged a complaint with the rail regulator after Network Rail announced New Year's Eve engineering works at short notice and is advising customers not to travel on Wednesday. |
Passengers using London Midland services are also affected. | Passengers using London Midland services are also affected. |
People are expected to return to work on Wednesday and a spokesman for Virgin estimated tens of thousands of people will face disruption to their journeys. | People are expected to return to work on Wednesday and a spokesman for Virgin estimated tens of thousands of people will face disruption to their journeys. |
Chiltern Rail has been accepting tickets from disrupted passengers and bus services have been running between Birmingham and Northampton, calling at affected stations. | Chiltern Rail has been accepting tickets from disrupted passengers and bus services have been running between Birmingham and Northampton, calling at affected stations. |