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| Version 1 | Version 2 |
|---|---|
| 101 police non-emergency phone number down | 101 police non-emergency phone number down |
| (35 minutes later) | |
| A number of police forces in England and Wales are reporting the 101 non-emergency phone number is down. | |
| At least 15 forces - including the four Welsh forces and the Metropolitan Police - say there have been technical issues with the line since 09:00 GMT. | |
| The Met Police said calls were not being received via 101 but the 999 emergency line was unaffected. | |
| There are also reports the 111 NHS non-emergency line has stopped working in Scotland and England. | |
| 'Fault in Birmingham' | |
| 101 is the contact number for local police in England, Wales, Scotland and Northern Ireland for less urgent matters than a 999 call. | |
| Humberside Police tweeted about the problem, saying: "We can confirm that 101 is not working nationally. Fault lies with some kit in Birmingham which is being worked on." | |
| Some forces are asking the public to refer to local police websites or call a landline number. | Some forces are asking the public to refer to local police websites or call a landline number. |
| The following police forces are reporting problems: | The following police forces are reporting problems: |
| A list of alternative non-emergency numbers is available on the 101 website. | A list of alternative non-emergency numbers is available on the 101 website. |
| A Met Police spokesman said they were experiencing "technical issues" with 101 and advised people to report non-urgent crime via their website. | A Met Police spokesman said they were experiencing "technical issues" with 101 and advised people to report non-urgent crime via their website. |
| "We are working with our service provider to rectify this issue as soon as possible," a spokesman said. | "We are working with our service provider to rectify this issue as soon as possible," a spokesman said. |
| The Home Office, which oversees the 101 line, has yet to issue a comment. | |
| 111 is a medical advice line, also for less urgent calls. | |
| NHS Scotland tweeted: "111 phone service having technical problems across UK this morning. In Scotland NHS 24 available via 08454 242424 for those needing help." | |
| Any callers in England unable to get through to the NHS 111 service are advised to dial 0300 0200 155. | |
| Have you been affected by the issue with the 101 number? Email haveyoursay@bbc.co.uk | Have you been affected by the issue with the 101 number? Email haveyoursay@bbc.co.uk |
| Have your say | Have your say |