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Lloyds Bank confirms 9,000 job losses and branch closures Lloyds Bank confirms 9,000 job losses and branch closures
(35 minutes later)
Lloyds Banking Group has confirmed 9,000 job losses and the net closure of 150 branches over the next three years.Lloyds Banking Group has confirmed 9,000 job losses and the net closure of 150 branches over the next three years.
The latest job losses - representing about 10% of its workforce - come on top of 43,000 cuts made since 2008.The latest job losses - representing about 10% of its workforce - come on top of 43,000 cuts made since 2008.
The bank said it would concentrate on urban branch closures first and has abandoned its pledge to keep open "the last branch in town".The bank said it would concentrate on urban branch closures first and has abandoned its pledge to keep open "the last branch in town".
The group is also setting aside another £900m to cover possible payouts for the PPI mis-selling scandal.The group is also setting aside another £900m to cover possible payouts for the PPI mis-selling scandal.
That has cost Lloyds £11.3bn so far, including £2.5bn in administration costs.That has cost Lloyds £11.3bn so far, including £2.5bn in administration costs.
Other fines have topped £200m.Other fines have topped £200m.
Lloyds, which owns the Halifax and Bank of Scotland brands, reported pre-tax profits of £1.61bn for the nine months to 30 September.Lloyds, which owns the Halifax and Bank of Scotland brands, reported pre-tax profits of £1.61bn for the nine months to 30 September.
"The group is performing strongly," said chief executive Antonio Horta-Osorio."The group is performing strongly," said chief executive Antonio Horta-Osorio.
"We have met or exceeded the strategic objectives set out in 2011 and are ready to move on to the next stage in our development.""We have met or exceeded the strategic objectives set out in 2011 and are ready to move on to the next stage in our development."
The bank says it will be closing 200 branches but opening 50 new ones, bringing the net closure figure to 150 - about 7% of its network of 2,250.The bank says it will be closing 200 branches but opening 50 new ones, bringing the net closure figure to 150 - about 7% of its network of 2,250.
The Unite union called on the bank to offer a "no compulsory redundancy guarantee".
Spokesman Rob MacGregor added: "The wallets of top executives at Lloyds should not be getting fat by forcing low paid workers onto the dole.
"If there are compulsory redundancies or customer service suffers then executive pay should be cut."
Analysis: Kamal Ahmed, BBC Business EditorAnalysis: Kamal Ahmed, BBC Business Editor
Lloyds doesn't want to get out of branch banking. It wants a new type of branch, complete with iPads and facilitated internet discussion screens, enabling chats with staff who may not be physically in the same branch as the customer.Lloyds doesn't want to get out of branch banking. It wants a new type of branch, complete with iPads and facilitated internet discussion screens, enabling chats with staff who may not be physically in the same branch as the customer.
Seeing a customer face-to-face or via Skype makes "up-selling" easier - that is, encouraging someone to take on an insurance product or open a savings account. For that, branches are important.Seeing a customer face-to-face or via Skype makes "up-selling" easier - that is, encouraging someone to take on an insurance product or open a savings account. For that, branches are important.
It also saves on head count, with Lloyds looking at opening some more remote branches for shorter hours so that staff can support a wider network.It also saves on head count, with Lloyds looking at opening some more remote branches for shorter hours so that staff can support a wider network.
Banks, of course, are still victim to changes on the high street.Banks, of course, are still victim to changes on the high street.
One banking chief executive has been heard to say that his busiest branch is the 07:20 commuter service into Waterloo - people on the train are doing their banking on their mobile phone.One banking chief executive has been heard to say that his busiest branch is the 07:20 commuter service into Waterloo - people on the train are doing their banking on their mobile phone.
More from Kamal.More from Kamal.
Mobile bankingMobile banking
The closures and job cuts are due to customers switching towards mobile banking, the bank says.The closures and job cuts are due to customers switching towards mobile banking, the bank says.
As a result, Lloyds will be investing £1bn in digital technology over the next three years.As a result, Lloyds will be investing £1bn in digital technology over the next three years.
According to the banking trade body the BBA, digital banking transactions are now worth almost £1bn a day, with almost 40 million mobile and internet banking transactions every week.According to the banking trade body the BBA, digital banking transactions are now worth almost £1bn a day, with almost 40 million mobile and internet banking transactions every week.
The bank remains confident that it will be able to pay a dividend to shareholders in 2014, but it needs the permission of the Prudential Regulation Authority (PRA) before it can do so.The bank remains confident that it will be able to pay a dividend to shareholders in 2014, but it needs the permission of the Prudential Regulation Authority (PRA) before it can do so.
Finance director George Culmer said talks with the PRA were "in a good position".Finance director George Culmer said talks with the PRA were "in a good position".
Spin-offSpin-off
Earlier this year, Lloyds spun off the TSB bank as a separate floated business to appease European Union competition authorities.Earlier this year, Lloyds spun off the TSB bank as a separate floated business to appease European Union competition authorities.
It has gradually been reducing its stake in TSB and now owns just 50%, Lloyds said.It has gradually been reducing its stake in TSB and now owns just 50%, Lloyds said.
The government still holds a 25% stake in the bank, but has reduced its holding from about 39% through two separate share sales since September last year.The government still holds a 25% stake in the bank, but has reduced its holding from about 39% through two separate share sales since September last year.
In early trading, shares in Lloyds Banking Group were down 1.5% on the news.In early trading, shares in Lloyds Banking Group were down 1.5% on the news.
On Monday, its shares fell 1.8% after the European Banking Authority's results revealed that the bank only narrowly passed its "stress test".On Monday, its shares fell 1.8% after the European Banking Authority's results revealed that the bank only narrowly passed its "stress test".
Are you employed by Lloyds Banking Group? Have you been affected by the issues raised in this article? You can share your experience by emailing haveyoursay@bbc.co.ukAre you employed by Lloyds Banking Group? Have you been affected by the issues raised in this article? You can share your experience by emailing haveyoursay@bbc.co.uk
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