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Come again? Come again?
(19 minutes later)
So is Wayne experienced or not, Steve?The worst forms of jargon and gobbledygook have been highlighted in this year's Plain English Awards' hall of shame. But how easy is it to boil down corporate-speak to a few pithy words? See the examples below, then have a go.So is Wayne experienced or not, Steve?The worst forms of jargon and gobbledygook have been highlighted in this year's Plain English Awards' hall of shame. But how easy is it to boil down corporate-speak to a few pithy words? See the examples below, then have a go.
Football has long been a fertile ground for pedants hunting English language misuse, although Ron Atkinson no longer sprinkles commentary with his own dialect, Ronglish.Football has long been a fertile ground for pedants hunting English language misuse, although Ron Atkinson no longer sprinkles commentary with his own dialect, Ronglish.
Now Steve McClaren has joined an illustrious band of previous winners of the Plain English Campaign's (PEC) Foot in Mouth award, such as Donald Rumsfeld, Boris Johnson and Naomi Campbell.Now Steve McClaren has joined an illustrious band of previous winners of the Plain English Campaign's (PEC) Foot in Mouth award, such as Donald Rumsfeld, Boris Johnson and Naomi Campbell.
The former England boss won it for saying, of Wayne Rooney: "He is inexperienced, but he's experienced in terms of what he's been through."The former England boss won it for saying, of Wayne Rooney: "He is inexperienced, but he's experienced in terms of what he's been through."
He's an easy target, says the PEC, and press conferences can be pressured situations where the tongue can easily go astray. Less forgivable, though, is the bureaucratic language and legalese beloved of big companies.He's an easy target, says the PEC, and press conferences can be pressured situations where the tongue can easily go astray. Less forgivable, though, is the bureaucratic language and legalese beloved of big companies.
But how easy is it to reduce complicated corporate-speak to a pithy sentence? Here's your chance to have a go.But how easy is it to reduce complicated corporate-speak to a pithy sentence? Here's your chance to have a go.
To get a taste for it - see how plain English campaigner Ben Beer has distilled three of this year's worst offenders to a single-line translation. Then, have a go at translating the final paragraph yourself.To get a taste for it - see how plain English campaigner Ben Beer has distilled three of this year's worst offenders to a single-line translation. Then, have a go at translating the final paragraph yourself.
BAA SIGN AT GATWICK AIRPORTBAA SIGN AT GATWICK AIRPORT
"Passenger shoe repatriation area only""Passenger shoe repatriation area only"
Plain English Campaign translation: Get your shoes back here.Plain English Campaign translation: Get your shoes back here.
BAA removed the sign on Monday and gave this statement: "We are in the business of repatriation at Gatwick Airport, admittedly more often through arriving passengers than repatriating shoes."BAA removed the sign on Monday and gave this statement: "We are in the business of repatriation at Gatwick Airport, admittedly more often through arriving passengers than repatriating shoes."
TERMS & CONDITIONS ON FASTWAY COURIER WEBSITETERMS & CONDITIONS ON FASTWAY COURIER WEBSITE
"The Carrier shall not be liable for injury or damage to or destruction or loss of the Goods or any other property arising out of or incidental to or in connection with or occurring during the provision of the Services or for the mis-delivery or non-delivery of the Goods and whether or not caused or contributed to by the default (including negligence) of the Carrier or any agent, servant or officer of the Carrier or any other person entitled to the benefit of these conditions.""The Carrier shall not be liable for injury or damage to or destruction or loss of the Goods or any other property arising out of or incidental to or in connection with or occurring during the provision of the Services or for the mis-delivery or non-delivery of the Goods and whether or not caused or contributed to by the default (including negligence) of the Carrier or any agent, servant or officer of the Carrier or any other person entitled to the benefit of these conditions."
Plain English Campaign translation: If anything happens, it's not our fault.Plain English Campaign translation: If anything happens, it's not our fault.
TRANSLINK (NI RAILWAYS) SIGN AT COLERAINE STATIONTRANSLINK (NI RAILWAYS) SIGN AT COLERAINE STATION
"Every Autumn a combination of leaves on the line, atmospheric conditions and prevailing damp conditions lead to a low adhesion between the rail head and the wheel which causes services to be delayed or even cancelled. NI Railways are committed to minimising service delays, where we can, by implementing a comprehensive low adhesion action programme.""Every Autumn a combination of leaves on the line, atmospheric conditions and prevailing damp conditions lead to a low adhesion between the rail head and the wheel which causes services to be delayed or even cancelled. NI Railways are committed to minimising service delays, where we can, by implementing a comprehensive low adhesion action programme."
Plain English Campaign translation: We'll really try not to cancel any more trains.Plain English Campaign translation: We'll really try not to cancel any more trains.
VIRGIN TRAINS' RESPONSE TO WEB USER MAGAZINE ABOUT PROBLEMS BOOKING ONLINEVIRGIN TRAINS' RESPONSE TO WEB USER MAGAZINE ABOUT PROBLEMS BOOKING ONLINE
"Moving forwards, we at Virgin Trains are looking to take ownership of the flow in question to apply our pricing structure, thus resulting in this journey search appearing in the new category-matrix format. The pricing of this particular flow is an issue going back to 1996 and it is not something that we can change until 2008 at the earliest. I hope this makes the situation clear.""Moving forwards, we at Virgin Trains are looking to take ownership of the flow in question to apply our pricing structure, thus resulting in this journey search appearing in the new category-matrix format. The pricing of this particular flow is an issue going back to 1996 and it is not something that we can change until 2008 at the earliest. I hope this makes the situation clear."
Your translation: Send in your plain English version of the Virgin Trains' response using the form below.Your translation: Send in your plain English version of the Virgin Trains' response using the form below.
We will try and fix the website for you but the bloke who wrote it in 1996 has left and no one here knows how it works any more.James Billingham, LongparishWe will try and fix the website for you but the bloke who wrote it in 1996 has left and no one here knows how it works any more.James Billingham, Longparish
We don't understand rail ticket pricing so you have no chance.Carolyn Lawrence, ReadingWe don't understand rail ticket pricing so you have no chance.Carolyn Lawrence, Reading
We're doing the journey prices our way now, so the layout looks a bit different. Next year we hope to sort out this journey's price problems.Peter Metcalfe, Settle, North YorkshireWe're doing the journey prices our way now, so the layout looks a bit different. Next year we hope to sort out this journey's price problems.Peter Metcalfe, Settle, North Yorkshire
Our boss has been out ballooning and building rockets since 1996 and isn't expected back in the office until 2008 at the earliest. We'll ask him about it then.Andy, Marion, Iowa, USAOur boss has been out ballooning and building rockets since 1996 and isn't expected back in the office until 2008 at the earliest. We'll ask him about it then.Andy, Marion, Iowa, USA
This statement has cost us £450,000 in consultation fees. You will all pay for it in 2008. We don't know what it means.Rob, NorthallertonThis statement has cost us £450,000 in consultation fees. You will all pay for it in 2008. We don't know what it means.Rob, Northallerton
Can't help. Maybe next year.David McKay, The Hague, NetherlandsCan't help. Maybe next year.David McKay, The Hague, Netherlands
I hate my job and my current lifestyle so I'll see if I can make yours as bad by irritating you with this waffle.Janet, ChippenhamI hate my job and my current lifestyle so I'll see if I can make yours as bad by irritating you with this waffle.Janet, Chippenham
Ask us again next yearPaul Catlin, Nazeing UKAsk us again next yearPaul Catlin, Nazeing UK
We are not allowed to put the price up until 2008, when we certainly will.David ThompsonWe are not allowed to put the price up until 2008, when we certainly will.David Thompson
This is a problem that has existed for at least 10 years and we're not going to do anything about it now.John, Chelmsford, UKThis is a problem that has existed for at least 10 years and we're not going to do anything about it now.John, Chelmsford, UK
From 2008 we will update the old 1996 rail fares for the routes we serve.Richard, LondonFrom 2008 we will update the old 1996 rail fares for the routes we serve.Richard, London
We've changed the way the prices look but it'll take us a year to change the prices themselves.Paul Wooldridge, Stourbridge, EnglandWe've changed the way the prices look but it'll take us a year to change the prices themselves.Paul Wooldridge, Stourbridge, England
It doesn't work, it's been like that for a while and we can't fix it till next yearClive Raines, HastingsIt doesn't work, it's been like that for a while and we can't fix it till next yearClive Raines, Hastings
Our online booking service should work better next year.John Espirian, NewportOur online booking service should work better next year.John Espirian, Newport
Booking tickets is confusing but we're not changing the system for a few years yet.Jonathan Gilmore, YorkBooking tickets is confusing but we're not changing the system for a few years yet.Jonathan Gilmore, York
We are stuck with our awful website until the providers contract runs out.Peter Marshall, Urla, Izmir, TurkeyWe are stuck with our awful website until the providers contract runs out.Peter Marshall, Urla, Izmir, Turkey
Virgin trains have no idea how to tell you the fares are going up so we will baffle you with jargon and hope you don't notice. Alison Wright, Bristol EnglandVirgin trains have no idea how to tell you the fares are going up so we will baffle you with jargon and hope you don't notice. Alison Wright, Bristol England
Maybe we'll fix it in 2008, but, until we have, use your car.Mick Fursedon, Maidenhead UKMaybe we'll fix it in 2008, but, until we have, use your car.Mick Fursedon, Maidenhead UK
I haven't got a clue how to help you, please don't contact us again.Alex, Cambridge, EnglandI haven't got a clue how to help you, please don't contact us again.Alex, Cambridge, England
Response from Virgin Trains: "We believe in plain speaking. Unfortunately this comment did not match the usual standard. This comment was not from a Virgin Trains publication or statement. It was a direct response to a question about a technicality. We changed our website to make it easier to use. We were then asked why a particular fare did not appear. The reason was that another train company set that price." Translation by Virgin Trains: This fare is decided by another company, so it is not shown in our list on the new website. In future, we hope to include this price. I am sorry, but that will not be possible this year. (The decision on who would be responsible for that fare was taken in 1996, before Virgin won its first train franchise.)
And their comment: "We believe in plain speaking. Unfortunately this comment did not match the usual standard. This comment was not from a Virgin Trains publication or statement. It was a direct response to a question about a technicality. We changed our website to make it easier to use. We were then asked why a particular fare did not appear. The reason was that another train company set that price."
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