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Thousands of driver details lost | Thousands of driver details lost |
(10 minutes later) | |
The Driver and Vehicle Licensing Agency in Northern Ireland has lost the personal details of 6,000 people. | The Driver and Vehicle Licensing Agency in Northern Ireland has lost the personal details of 6,000 people. |
The data was on two discs and went missing after being sent to the agency's headquarters in Swansea. | The data was on two discs and went missing after being sent to the agency's headquarters in Swansea. |
The DVA said the data was being provided in response to a safety recall by a number of manufacturers. | The DVA said the data was being provided in response to a safety recall by a number of manufacturers. |
The head of the agency said the information was not encrypted. It included details of 7,685 vehicles and more than 6,000 vehicle keepers. | The head of the agency said the information was not encrypted. It included details of 7,685 vehicles and more than 6,000 vehicle keepers. |
The data includes the keeper's name, address, registration mark of the vehicle, chassis number, make and colour. | The data includes the keeper's name, address, registration mark of the vehicle, chassis number, make and colour. |
It wasn't encrypted - this was one of the problems we had identified through our review, that this was an actual weakness Brendan MageeDVA chief executive | |
However, the DVA said no personal financial data was involved. | However, the DVA said no personal financial data was involved. |
"Letters have been sent to all registered keepers of vehicles involved," it said. | "Letters have been sent to all registered keepers of vehicles involved," it said. |
Brendan Magee, chief executive of the Driver and Vehicle Agency said: "We are deeply disappointed and I can understand why customers would be concerned." | |
"This was information in response to a safety recall from a number of manufacturers." | |
Government agencies | |
He added: "We were undertaking a review of how we transmit all this information. We completed that review last week. | |
"Unfortunately, this incident had taken place before we completed the review and we deeply regret it and we regret the embarrassment we caused to the customers. | |
"It wasn't encrypted. This was one of the problems we had identified through our review, that this was an actual weakness. We are now looking at alternative methods of transporting this information." | |
Louise McElheron, one of those affected by the latest incident, said: "We have to provide our details to these government agencies to get child benefit and register cars. | Louise McElheron, one of those affected by the latest incident, said: "We have to provide our details to these government agencies to get child benefit and register cars. |
It is the second major blunder involving lost government data | |
"We're trusting that they will treat our data with respect. And really we're victim to lax procedures, careless individuals or at worst dishonesty." | "We're trusting that they will treat our data with respect. And really we're victim to lax procedures, careless individuals or at worst dishonesty." |
She added: "So it is sad that there's a sense of inevitability about it all." | She added: "So it is sad that there's a sense of inevitability about it all." |
It is the second major blunder involving lost government data in recent weeks. | |
Last month, two discs containing the personal details of 25 million people were lost after HM Revenue and Customs sent them unregistered and unencrypted. |