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Royal Mail to trial Sunday deliveries this weekend | Royal Mail to trial Sunday deliveries this weekend |
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The Royal Mail is to implement a pilot scheme of Sunday deliveries and office openings this weekend with customers in London and surrounding towns set to receive packages through their doors. | The Royal Mail is to implement a pilot scheme of Sunday deliveries and office openings this weekend with customers in London and surrounding towns set to receive packages through their doors. |
Customers will be able to collect parcels at around 100 offices on a Sunday from this weekend, while parcel deliveries will be made within the M25 area. | Customers will be able to collect parcels at around 100 offices on a Sunday from this weekend, while parcel deliveries will be made within the M25 area. |
Royal Mail will open offices for four hours from noon on a Sunday as the postal firm aims to make it easier for shoppers who are not at home during the week to collect their online purchases. | Royal Mail will open offices for four hours from noon on a Sunday as the postal firm aims to make it easier for shoppers who are not at home during the week to collect their online purchases. |
Nick Landon, managing director of Royal Mail Parcels, said: “We are continuing to be more customer-responsive and provide more options for people to receive items they have ordered online. | Nick Landon, managing director of Royal Mail Parcels, said: “We are continuing to be more customer-responsive and provide more options for people to receive items they have ordered online. |
"I am delighted to pilot Sunday afternoon opening at around 100 of our delivery offices across the UK with the highest parcel volumes, and Sunday deliveries to addresses within the M25 motorway." | "I am delighted to pilot Sunday afternoon opening at around 100 of our delivery offices across the UK with the highest parcel volumes, and Sunday deliveries to addresses within the M25 motorway." |
The initiative is the latest in a series of moves by Royal Mail to improve its customer service amid increasing competition from rivals, including TNT. | |
Earlier this year, Royal Mail began opening its distribution network later on a Saturday and on Sundays. This has enabled larger online retailers to hand items ordered by shoppers on a Saturday afternoon and Sunday to Royal Mail for delivery on a Monday. | |
Royal Mail has also rolled out its Delivery to Neighbour initiative across the UK, allowing customers not at home when delivery is attempted can also arrange a free redelivery to their home or a neighbour. |
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