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| Version 1 | Version 2 |
|---|---|
| Bus problems delay athletics fans heading for Hampden | Bus problems delay athletics fans heading for Hampden |
| (about 1 hour later) | |
| Hundreds of Glasgow 2014 spectators have been left disappointed as they missed the start of the athletics at Hampden Park waiting for shuttle buses. | Hundreds of Glasgow 2014 spectators have been left disappointed as they missed the start of the athletics at Hampden Park waiting for shuttle buses. |
| There were also complaints about the wait at turnstiles at the venue itself. | There were also complaints about the wait at turnstiles at the venue itself. |
| David Fuller told BBC Scotland shortly after the athletics began at 14:30: "We got to the park and ride about 1pm and have only just got on a bus now. | David Fuller told BBC Scotland shortly after the athletics began at 14:30: "We got to the park and ride about 1pm and have only just got on a bus now. |
| "We have travelled up from Worcestershire and we have been left cold and miserable." | "We have travelled up from Worcestershire and we have been left cold and miserable." |
| The problems emerged the morning after Glasgow 2014 chief executive David Grevemberg warned the public to give themselves plenty of time to travel to venues on what he said would be the busiest spectator day ever experienced by the city. | The problems emerged the morning after Glasgow 2014 chief executive David Grevemberg warned the public to give themselves plenty of time to travel to venues on what he said would be the busiest spectator day ever experienced by the city. |
| He pointed out that road closures resulting from the morning Commonwealth Games marathon around the city streets could cause additional travel delays. | He pointed out that road closures resulting from the morning Commonwealth Games marathon around the city streets could cause additional travel delays. |
| The main problems appear to have been at the park and ride facility at Silverburn Shopping Centre, just off the M77 in south Glasgow, where marshals reportedly told angry ticket holders: "We don't know what's happening." | The main problems appear to have been at the park and ride facility at Silverburn Shopping Centre, just off the M77 in south Glasgow, where marshals reportedly told angry ticket holders: "We don't know what's happening." |
| However, Games Travel 2014 also tweeted: "Extra buses on the way to Hamilton and Eurocentral. Apologies for the delay. Hopefully you'll get moving soon!" | |
| 'Bit of a downer' | 'Bit of a downer' |
| Mr Fuller said: "There were about 1,000 people in the queue getting annoyed and despondent. | Mr Fuller said: "There were about 1,000 people in the queue getting annoyed and despondent. |
| "Organisers were sympathetic but said there similar problems yesterday. It is a bit of a downer." | "Organisers were sympathetic but said there similar problems yesterday. It is a bit of a downer." |
| Diane Williamson, from Derbyshire, had travelled down from Tyndrum, north of Loch Lomond, with her family but found herself waiting in the queue at Silverburn for more than an hour and a half. | Diane Williamson, from Derbyshire, had travelled down from Tyndrum, north of Loch Lomond, with her family but found herself waiting in the queue at Silverburn for more than an hour and a half. |
| "It looks like we are nearing the front of the queue now," she told BBC Scotland shortly after 14:00. "But there's lots of people behind us and they're not going to get to Hampden for the 2.30pm start. | "It looks like we are nearing the front of the queue now," she told BBC Scotland shortly after 14:00. "But there's lots of people behind us and they're not going to get to Hampden for the 2.30pm start. |
| "A lot of people have paid a lot of money for tickets and come a long way to see this." | "A lot of people have paid a lot of money for tickets and come a long way to see this." |
| Momentum Transport, a London-based transport planning consultancy, tweeted: "This is #glasgow2014 Travel Demand Management? Sell 500 car tickets for 1500 people & we've seen 4 buses in 40 minutes. | Momentum Transport, a London-based transport planning consultancy, tweeted: "This is #glasgow2014 Travel Demand Management? Sell 500 car tickets for 1500 people & we've seen 4 buses in 40 minutes. |
| "After one hour of queuing this is the sixth bus at Silverburn P&R! Absolute disgrace." | "After one hour of queuing this is the sixth bus at Silverburn P&R! Absolute disgrace." |
| Sarah Parry tweeted: "Whoever planned this one entry only access to a national stadium should never work again. #hampden #Glasgow2014." | Sarah Parry tweeted: "Whoever planned this one entry only access to a national stadium should never work again. #hampden #Glasgow2014." |
| 'Working hard' | 'Working hard' |
| Glasgow 2014 director of transport and logistics Michael Renshaw acknowledged that there had been delays. | Glasgow 2014 director of transport and logistics Michael Renshaw acknowledged that there had been delays. |
| "Today is the busiest day of the Games with more than 180,00 attending ticketed sports events," he said. | "Today is the busiest day of the Games with more than 180,00 attending ticketed sports events," he said. |
| "We're aware some spectators experienced queues at Silverburn Park & Ride facility and thank them for their patience. | "We're aware some spectators experienced queues at Silverburn Park & Ride facility and thank them for their patience. |
| "We are working hard to ensure this service gets people to and from venues as smoothly as possible." | "We are working hard to ensure this service gets people to and from venues as smoothly as possible." |
| Road closure associated with the marathon began at 03:00, but Games Travel 2014 tweeted at 18:00 that most of those roads had re-opened. | |
| The bus problems came as organisers said they had received praise from spectators for the warm and friendly welcome from the 15,000 Clydesiders volunteers. | The bus problems came as organisers said they had received praise from spectators for the warm and friendly welcome from the 15,000 Clydesiders volunteers. |
| Head of Games workforce Valerie Mitchell said: "We have received some brilliant feedback from everyone we meet on how amazing our Clydesiders have been. | Head of Games workforce Valerie Mitchell said: "We have received some brilliant feedback from everyone we meet on how amazing our Clydesiders have been. |
| "The volunteers certainly make the Games. They are the heart of the Games and are the friendly faces you see everywhere you go. | "The volunteers certainly make the Games. They are the heart of the Games and are the friendly faces you see everywhere you go. |
| "Without them, we just couldn't put on this great sporting event." | "Without them, we just couldn't put on this great sporting event." |