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PayPal targets UK small businesses for cash advances | PayPal targets UK small businesses for cash advances |
(35 minutes later) | |
Online payments firm PayPal is to start advancing cash to UK small businesses, the company has announced. | Online payments firm PayPal is to start advancing cash to UK small businesses, the company has announced. |
The PayPal Working Capital fund is due to launch later this year, the firm said. | The PayPal Working Capital fund is due to launch later this year, the firm said. |
The eBay-owned company said it would only recoup money when firms sell through PayPal services. | The eBay-owned company said it would only recoup money when firms sell through PayPal services. |
However, earlier this month there were complaints from US customers about unauthorised repayments taken from accounts. | However, earlier this month there were complaints from US customers about unauthorised repayments taken from accounts. |
The payments were taken in error, and would be credited back to customers, PayPal said at the time. | The payments were taken in error, and would be credited back to customers, PayPal said at the time. |
Cash 'in minutes' | Cash 'in minutes' |
PayPal Working Capital is designed as an alternative to a traditional bank loans and other lending services. | PayPal Working Capital is designed as an alternative to a traditional bank loans and other lending services. |
The funding mechanism has been providing loans to US businesses since September last year, and is due to launch in the UK in the early autumn as a cash advance service. | The funding mechanism has been providing loans to US businesses since September last year, and is due to launch in the UK in the early autumn as a cash advance service. |
PayPal declined to reveal the size of its UK fund, but said it had provided $140m (£82m) advances to US customers since September. | |
The service will compete with other online cash advance firms in the UK such as Kabbage. | The service will compete with other online cash advance firms in the UK such as Kabbage. |
PayPal will approve advances based on customer history, and says it will provide "funding in minutes". | PayPal will approve advances based on customer history, and says it will provide "funding in minutes". |
"We haven't set the rates at the moment," Rupert Keeley, chief executive of PayPal Europe, told the BBC. | "We haven't set the rates at the moment," Rupert Keeley, chief executive of PayPal Europe, told the BBC. |
Firms will not require a credit check, and pay a single fee for the advance, PayPal said. | Firms will not require a credit check, and pay a single fee for the advance, PayPal said. |
Fees will depend on sales history with PayPal, the size of the advance, and the repayment schedule. | Fees will depend on sales history with PayPal, the size of the advance, and the repayment schedule. |
Businesses repay the cash with a share of their PayPal sales. | Businesses repay the cash with a share of their PayPal sales. |
For example, a business with annual PayPal sales of £100,000 that wants a cash advance of £8,000, that chooses to repay 15% of future sales - so £15 in every £100 goes towards repayment - will be charged a £599 fee. The total amount repayable will be £8,599. | For example, a business with annual PayPal sales of £100,000 that wants a cash advance of £8,000, that chooses to repay 15% of future sales - so £15 in every £100 goes towards repayment - will be charged a £599 fee. The total amount repayable will be £8,599. |
If no sales are made on a particular day, the company said it will not take repayment. | If no sales are made on a particular day, the company said it will not take repayment. |
"We're quite relaxed about that," Mr Keeley said. | "We're quite relaxed about that," Mr Keeley said. |
Unauthorised repayments | Unauthorised repayments |
Despite similar terms for US customers, earlier this month there were several complaints about unauthorised repayments taken from customer accounts. | Despite similar terms for US customers, earlier this month there were several complaints about unauthorised repayments taken from customer accounts. |
"My PayPal account was emptied as an unauthorised payment was deducted this morning and sent to my Working Capital paypack," one US customer wrote. | "My PayPal account was emptied as an unauthorised payment was deducted this morning and sent to my Working Capital paypack," one US customer wrote. |
"I just had $68 sent to PayPal Working Capital when I only had $48 in sales yesterday! Not very happy here," another customer said. | "I just had $68 sent to PayPal Working Capital when I only had $48 in sales yesterday! Not very happy here," another customer said. |
PayPal said the payments had been taken in error, and that payments would be credited back to customers. | PayPal said the payments had been taken in error, and that payments would be credited back to customers. |
"Due to a temporary system error, catch-up payments processed on July 14 and July 15, 2014, were calculated or applied incorrectly to some PayPal Working Capital accounts," the PayPal Working Capital team told customers. | "Due to a temporary system error, catch-up payments processed on July 14 and July 15, 2014, were calculated or applied incorrectly to some PayPal Working Capital accounts," the PayPal Working Capital team told customers. |
"The catch-up payments that were processed incorrectly in the affected accounts will be reversed and credited back to the affected businesses' PayPal accounts," the firm added. | "The catch-up payments that were processed incorrectly in the affected accounts will be reversed and credited back to the affected businesses' PayPal accounts," the firm added. |
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