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| Version 1 | Version 2 |
|---|---|
| Data lost by Revenue and Customs | Data lost by Revenue and Customs |
| (1 day later) | |
| HM Revenue and Customs (HMRC) has lost computer disks containing confidential details of 25 million child benefit recipients. | |
| The organisation says it does not believe the records - names, addresses, dates of birth and bank accounts - have fallen into the wrong hands. This is not the first time it has lost sensitive information. | The organisation says it does not believe the records - names, addresses, dates of birth and bank accounts - have fallen into the wrong hands. This is not the first time it has lost sensitive information. |
| STANDARD LIFE CUSTOMERS, NOVEMBER 2007 | STANDARD LIFE CUSTOMERS, NOVEMBER 2007 |
| More than 15,000 Standard Life customers were put at risk of fraud after a courier lost a computer disk containing personal information. | More than 15,000 Standard Life customers were put at risk of fraud after a courier lost a computer disk containing personal information. |
| The data was on a computer disk sent from the HMRC National Insurance contributions office in Newcastle to the insurer's headquarters in Edinburgh. | The data was on a computer disk sent from the HMRC National Insurance contributions office in Newcastle to the insurer's headquarters in Edinburgh. |
| But the disk containing names, national insurance numbers, dates of birth and pension data never arrived. | But the disk containing names, national insurance numbers, dates of birth and pension data never arrived. |
| HMRC routinely sends computer disks containing personal data on taxpayers to the insurance companies that hold their pensions. | HMRC routinely sends computer disks containing personal data on taxpayers to the insurance companies that hold their pensions. |
| Thousands at risk after data loss | Thousands at risk after data loss |
| LAPTOP STOLEN, OCTOBER 2007 | LAPTOP STOLEN, OCTOBER 2007 |
| A laptop computer holding sensitive information was stolen from the boot of a car belonging to an HRMC worker, putting hundreds of people at risk of fraud. | A laptop computer holding sensitive information was stolen from the boot of a car belonging to an HRMC worker, putting hundreds of people at risk of fraud. |
| A staff member had been using the PC for a routine audit of tax information from several investment firms. | A staff member had been using the PC for a routine audit of tax information from several investment firms. |
| HMRC apologised for the breach, but said data on the PC had been stored securely. | HMRC apologised for the breach, but said data on the PC had been stored securely. |
| It refused to comment on how many individuals were at risk, or how many financial institutions had their data stolen. | It refused to comment on how many individuals were at risk, or how many financial institutions had their data stolen. |
| But inquiries by the BBC suggested the computer held data on around 400 customers with high value individual savings accounts (ISAs), at each of five different companies - including Standard Life and Liontrust. | But inquiries by the BBC suggested the computer held data on around 400 customers with high value individual savings accounts (ISAs), at each of five different companies - including Standard Life and Liontrust. |
| Revenue laptop theft investigated | Revenue laptop theft investigated |
| WATCHDOG PROBE, NOVEMBER 2007 | WATCHDOG PROBE, NOVEMBER 2007 |
| An investigation by the BBC's Watchdog programme uncovered cases where mistakes by HMRC caused personal details to be sent to the wrong people. | An investigation by the BBC's Watchdog programme uncovered cases where mistakes by HMRC caused personal details to be sent to the wrong people. |
| The HMRC put together a dossier on Eric Tizzard's with details including his National Insurance number, date of birth, and every address he has ever worked and lived at. | The HMRC put together a dossier on Eric Tizzard's with details including his National Insurance number, date of birth, and every address he has ever worked and lived at. |
| But then they sent it all to the wrong person. | But then they sent it all to the wrong person. |
| Identity fraud expert Julian Evans told the programme that with the details, someone could easily have applied for a credit card, loan or mortgage in Eric's name. | Identity fraud expert Julian Evans told the programme that with the details, someone could easily have applied for a credit card, loan or mortgage in Eric's name. |
| They could even access his bank account and withdraw money. | They could even access his bank account and withdraw money. |
| DOCUMENTS FOUND ON STREET, APRIL 2007 | DOCUMENTS FOUND ON STREET, APRIL 2007 |
| Documents found in Nottingham contained sensitive information and had been stamped by HRMC. | Documents found in Nottingham contained sensitive information and had been stamped by HRMC. |
| One gave details of the training of a customs officer, including details of interviews with passengers suspected of smuggling cigarettes via an airport. | One gave details of the training of a customs officer, including details of interviews with passengers suspected of smuggling cigarettes via an airport. |
| HMRC said it reacted urgently and was investigating the matter. | HMRC said it reacted urgently and was investigating the matter. |
| The documents, found by a BBC reporter, included a VAT return of a man in Norwich, which showed how much he paid for the November 2005 to May 2006 period and his name and address. | The documents, found by a BBC reporter, included a VAT return of a man in Norwich, which showed how much he paid for the November 2005 to May 2006 period and his name and address. |
| Customs documents found on street | Customs documents found on street |
| UBS CUSTOMERS, SEPTEMBER 2005 | UBS CUSTOMERS, SEPTEMBER 2005 |
| HRMC lost sensitive account information belonging to customers of investment bank UBS Laing and Cruickshank. | HRMC lost sensitive account information belonging to customers of investment bank UBS Laing and Cruickshank. |
| It lost a computer disk sent by the bank, which contained address and account details of UBS's Personal Equity Plan (Pep) investors. | It lost a computer disk sent by the bank, which contained address and account details of UBS's Personal Equity Plan (Pep) investors. |
| The bank offered to change the account details of customers whose personal information was on the disc. | The bank offered to change the account details of customers whose personal information was on the disc. |
| Customer information on the data disc included addresses, dates of birth, national insurance numbers, UBS account numbers and the value of their Peps. | Customer information on the data disc included addresses, dates of birth, national insurance numbers, UBS account numbers and the value of their Peps. |
| It is not clear how many UBS customers had their account details on the CD-Rom. | It is not clear how many UBS customers had their account details on the CD-Rom. |
| Key customer data lost by Revenue | Key customer data lost by Revenue |