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| Version 0 | Version 1 |
|---|---|
| E3: Xbox One ad is switching on Microsoft consoles | E3: Xbox One ad is switching on Microsoft consoles |
| (about 5 hours later) | |
| Xbox One owners are complaining that a new TV advert is switching their consoles on without their permission. | Xbox One owners are complaining that a new TV advert is switching their consoles on without their permission. |
| The ad - featuring Breaking Bad's Aaron Paul - has the actor say "Xbox On" near its start. | The ad - featuring Breaking Bad's Aaron Paul - has the actor say "Xbox On" near its start. |
| The instruction appears to trigger the machine's Kinect voice/motion sensor, activating the console. | The instruction appears to trigger the machine's Kinect voice/motion sensor, activating the console. |
| A spokesman for the firm said it had no comment at this time, but noted that previous ads had also featured voice commands. | A spokesman for the firm said it had no comment at this time, but noted that previous ads had also featured voice commands. |
| Many people have posted comments about the problem on social media sites. | Many people have posted comments about the problem on social media sites. |
| "Aaron Paul just turned my Xbox One via the Xbox advert. (Which triggered the IR [infrared] blaster to switch my TV off..)" tweeted Qassim Farid, a UK-based tech blogger. | "Aaron Paul just turned my Xbox One via the Xbox advert. (Which triggered the IR [infrared] blaster to switch my TV off..)" tweeted Qassim Farid, a UK-based tech blogger. |
| Chesterfield-based Tom Neal wrote: "@Xbox your new TV advert is annoying the hell outta me. Aaron Paul keeps turning my console on… #stooooop" | |
| The effect has also been noted on news discussion site Reddit's Xbox section, with one commentator writing: "Damn commercial keeps turning on my xbox! Lol" | The effect has also been noted on news discussion site Reddit's Xbox section, with one commentator writing: "Damn commercial keeps turning on my xbox! Lol" |
| The post reflects the attitude of many console owners who have posted about the matter who appear more bemused than angered by the glitch. | The post reflects the attitude of many console owners who have posted about the matter who appear more bemused than angered by the glitch. |
| This is not the first time such an effect has been reported. | This is not the first time such an effect has been reported. |
| In November Xbox One owner Tom Kimberl posted a video to YouTube showing that an internet ad that featured the command "Xbox go to Dead Rising 3" launched the game on his system. | In November Xbox One owner Tom Kimberl posted a video to YouTube showing that an internet ad that featured the command "Xbox go to Dead Rising 3" launched the game on his system. |
| Users affected by the issue do have the ability to turn off the Kinect sensor, which prevents the console responding to voice commands. | Users affected by the issue do have the ability to turn off the Kinect sensor, which prevents the console responding to voice commands. |
| The issue has parallels with an effect played for laughs in the TV series 30 Rock where a voice-controlled television went haywire when on-screen characters mentioned its trigger words. | The issue has parallels with an effect played for laughs in the TV series 30 Rock where a voice-controlled television went haywire when on-screen characters mentioned its trigger words. |
| Unbundled Kinect | Unbundled Kinect |
| The problem has arisen in the same week that Microsoft began selling a cheaper version of the Xbox One without the Kinect. | The problem has arisen in the same week that Microsoft began selling a cheaper version of the Xbox One without the Kinect. |
| It said it made the move - timed to coincide with the E3 video games expo - following feedback from gamers who did not want to pay extra for the accessory. | It said it made the move - timed to coincide with the E3 video games expo - following feedback from gamers who did not want to pay extra for the accessory. |
| The decision allows the machine to retail at the same price as Sony's PlayStation 4. | The decision allows the machine to retail at the same price as Sony's PlayStation 4. |
| Microsoft's press event at the Los Angeles show was notable for hardly featuring the Kinect. | Microsoft's press event at the Los Angeles show was notable for hardly featuring the Kinect. |
| Only a dancing game, a Disney motion-controlled music rhythm title, and an indie game called Fru - which allows players to control a character by making body shapes - appeared to take advantage of the feature. | Only a dancing game, a Disney motion-controlled music rhythm title, and an indie game called Fru - which allows players to control a character by making body shapes - appeared to take advantage of the feature. |
| However, Microsoft did announce outside the show that a software update would soon allow developers access to more graphics power when the Kinect was not in use. This may help address complaints that several cross-platform games offer higher resolutions and frame rates on the PS4 than their Xbox equivalents. | However, Microsoft did announce outside the show that a software update would soon allow developers access to more graphics power when the Kinect was not in use. This may help address complaints that several cross-platform games offer higher resolutions and frame rates on the PS4 than their Xbox equivalents. |
| However, the new ad signals that the US firm intends to keep promoting the Kinect as a feature that distinguishes its machine from its Japanese rival's, even if the price quoted at its end is for the standalone machine. | However, the new ad signals that the US firm intends to keep promoting the Kinect as a feature that distinguishes its machine from its Japanese rival's, even if the price quoted at its end is for the standalone machine. |