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Vodafone raises UK monthly bills by up to 10% | Vodafone raises UK monthly bills by up to 10% |
(34 minutes later) | |
Mobile operator Vodafone has announced price increases that could add more than 10% to UK customers' monthly bills if they stray beyond their monthly allowance. | Mobile operator Vodafone has announced price increases that could add more than 10% to UK customers' monthly bills if they stray beyond their monthly allowance. |
The company says that anyone whose monthly bill alters by more than 10% has the right to leave without charge. | |
If they wish to do so, they must write to Vodafone before prices are raised on 28 June, the company said. | |
The move comes as Vodafone announced reduced European roaming prices. | The move comes as Vodafone announced reduced European roaming prices. |
"We really hope you decide to stay with us, but as these changes have increased your monthly bill by more than 10%, you can end your agreement without charge," Vodafone said. | "We really hope you decide to stay with us, but as these changes have increased your monthly bill by more than 10%, you can end your agreement without charge," Vodafone said. |
A standard UK call will increase by 5p per minute to 45p, but the cost of a European call will fall by just under 6p per minute to 18.7p. | A standard UK call will increase by 5p per minute to 45p, but the cost of a European call will fall by just under 6p per minute to 18.7p. |
Calls to certain 118 directory enquiry numbers will rise to £5 from current call charges of £2.25 to £3.75. | Calls to certain 118 directory enquiry numbers will rise to £5 from current call charges of £2.25 to £3.75. |
The affected numbers are: 118 500, 118 404, 118 247, and 118 212. | The affected numbers are: 118 500, 118 404, 118 247, and 118 212. |