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Marks and Spencer cancels bonuses after profits fall again | |
(about 7 hours later) | |
Bosses and staff at Marks and Spencer will receive no bonus after profits fell for a third consecutive year. | |
The retailer reported a 3.9% fall in underlying annual profit to £623m - the lowest level since 2009. | |
M&S also said that group sales rose by 2.7% to £10.3bn in the year to 29 March. | |
Like-for-like UK food sales, which strip out the effect of new stores, rose 1.7%, while general merchandise - which includes clothing - fell 1.4%. | Like-for-like UK food sales, which strip out the effect of new stores, rose 1.7%, while general merchandise - which includes clothing - fell 1.4%. |
Chief executive Marc Bolland said: "There are no bonuses this year." | |
The announcement will apply to all 82,000 M&S employees from the boardroom to the shopfloor. | |
It is the first time since joining the firm in 2010 that Mr Bolland has missed out. | |
Last year he received a cash and shares bonus worth £829,000, taking his full package to £2.1m. | |
Mr Bolland told BBC Radio 4's Today programme that since he took the helm in May 2010, there had been heavy investment to make the retailer "fit for purpose". | |
"It [rising profit] takes a while to follow. We are improving step by step," he said. | "It [rising profit] takes a while to follow. We are improving step by step," he said. |
"General merchandise is not yet satisfactory. But a lot of the heavy lifting has been done." | |
The results mean that annual profits at 32-year-old High Street rival Next, which earlier this year reported profits of £695m, have overtaken 130-year-old M&S for the first time. | |
Online growth | Online growth |
M&S said the clothing market was "challenging" and blamed "unseasonal conditions" and "high levels of promotional activity" for the drop in full year general merchandise sales. | M&S said the clothing market was "challenging" and blamed "unseasonal conditions" and "high levels of promotional activity" for the drop in full year general merchandise sales. |
However, the firm said its clothing sales had returned to growth in the final three months of the year, marking the first time in three years that sales have increased. | However, the firm said its clothing sales had returned to growth in the final three months of the year, marking the first time in three years that sales have increased. |
It said it had also now "refreshed" the womenswear departments in its top 70 stores. | It said it had also now "refreshed" the womenswear departments in its top 70 stores. |
M&S clothing department has been struggling in recent years as sales have fallen. | M&S clothing department has been struggling in recent years as sales have fallen. |
It hired Belinda Earl, the former chief executive of Debenhams and Jaeger, as head of style in 2012. | It hired Belinda Earl, the former chief executive of Debenhams and Jaeger, as head of style in 2012. |
Ms Earl was charged with regenerating Marks' reputation among its core, female fashion customers. | Ms Earl was charged with regenerating Marks' reputation among its core, female fashion customers. |
M&S also said its new website, launched earlier this year, would take four to six months to "settle in". | |
However, it said online sales had risen 23% in the year, outperforming the overall market, with 55% of these purchases now picked up in store. | However, it said online sales had risen 23% in the year, outperforming the overall market, with 55% of these purchases now picked up in store. |
It said it had also outperformed the overall market on food sales, with the rise in like-for-like sales in the three months to the 29 March marking its 18th consecutive quarter of growth. | It said it had also outperformed the overall market on food sales, with the rise in like-for-like sales in the three months to the 29 March marking its 18th consecutive quarter of growth. |
International sales rose 6.2% as M&S opened 55 new stores in the year. | International sales rose 6.2% as M&S opened 55 new stores in the year. |