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| Version 2 | Version 3 |
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| Elderly care failures at two hospitals 'unacceptable' | Elderly care failures at two hospitals 'unacceptable' |
| (about 2 hours later) | |
| Failures in elderly care at two Welsh hospitals highlighted in a damning report are "unacceptable", the older people's commissioner for Wales says. | Failures in elderly care at two Welsh hospitals highlighted in a damning report are "unacceptable", the older people's commissioner for Wales says. |
| Sarah Rochira said health boards across Wales must ensure they know what is going on in their wards and act quickly to put problems right. | Sarah Rochira said health boards across Wales must ensure they know what is going on in their wards and act quickly to put problems right. |
| The report was the result of a review prompted by the neglect of Lilian Williams, 82. | The report was the result of a review prompted by the neglect of Lilian Williams, 82. |
| Unannounced spot checks will now be carried out at hospitals across Wales. | Unannounced spot checks will now be carried out at hospitals across Wales. |
| Ms Rochira told BBC Radio Wales the fact problems went undetected at the Princess of Wales Hospital in Bridgend and Neath Port Talbot Hospital for three years was "disturbing". | Ms Rochira told BBC Radio Wales the fact problems went undetected at the Princess of Wales Hospital in Bridgend and Neath Port Talbot Hospital for three years was "disturbing". |
| "It appeared the board didn't know what was going on in their beds, in their wards, and that must be unacceptable," she said. | "It appeared the board didn't know what was going on in their beds, in their wards, and that must be unacceptable," she said. |
| "Across Wales [health] boards are trying very hard to better understand what is going on their wards, but trying very hard isn't good enough is it? | "Across Wales [health] boards are trying very hard to better understand what is going on their wards, but trying very hard isn't good enough is it? |
| "Every health board must be asking themselves a simple question, 'could this be happening in my hospital?' and if they don't know the answer to that they need to go out and look for themselves." | "Every health board must be asking themselves a simple question, 'could this be happening in my hospital?' and if they don't know the answer to that they need to go out and look for themselves." |
| Regulation and inspection | Regulation and inspection |
| Her warning comes a day after the publication of the Trusted To Care report, which found several failings at the two hospitals run by Abertawe Bro Morgannwg University Health Board. | Her warning comes a day after the publication of the Trusted To Care report, which found several failings at the two hospitals run by Abertawe Bro Morgannwg University Health Board. |
| Among the issues highlighted were patients being told to soil themselves, an ignorance of dementia needs and poor professional behaviour. | Among the issues highlighted were patients being told to soil themselves, an ignorance of dementia needs and poor professional behaviour. |
| Health Minister Mark Drakeford said he was "shocked" by its findings and apologised to the patients and families affected. | Health Minister Mark Drakeford said he was "shocked" by its findings and apologised to the patients and families affected. |
| He has now ordered a further review of elderly care, including random spot checks at hospitals across Wales. | He has now ordered a further review of elderly care, including random spot checks at hospitals across Wales. |
| Ms Rochira said incidents of poor care could be more wide spread and said it was up to health boards to reassure patients that was not the case. | Ms Rochira said incidents of poor care could be more wide spread and said it was up to health boards to reassure patients that was not the case. |
| She also questioned why the failings were not picked up by the regulator Health Inspectorate Wales, which carried out an inspection during the period the poor practice was happening. | She also questioned why the failings were not picked up by the regulator Health Inspectorate Wales, which carried out an inspection during the period the poor practice was happening. |
| "Do we have strong enough regulation and inspections of health care in Wales?" she said. | "Do we have strong enough regulation and inspections of health care in Wales?" she said. |
| "It has to be one of the questions we ask ourselves, not just in relation to these hospitals but across Wales." | "It has to be one of the questions we ask ourselves, not just in relation to these hospitals but across Wales." |
| Tina Donnelly, director of the Royal College of Nursing in Wales, told Radio Wales the organisation did not condone poor care and agreed those responsible must be held accountable. | |
| But she said poor practice could be down to a lack of dedicated elderly care wards in Wales and a shortage of nurses who are trained specifically to care for those with complex needs. |