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| Elderly care failures at two hospitals 'unacceptable' | Elderly care failures at two hospitals 'unacceptable' |
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| Failures in elderly care at two Welsh hospitals highlighted in a damning report are "unacceptable", the older people's commissioner for Wales says. | Failures in elderly care at two Welsh hospitals highlighted in a damning report are "unacceptable", the older people's commissioner for Wales says. |
| Sarah Rochira said health boards across Wales must ensure they know what is going on in their wards and act quickly to put problems right. | Sarah Rochira said health boards across Wales must ensure they know what is going on in their wards and act quickly to put problems right. |
| The report was the result of a review prompted by the neglect of Lilian Williams, 82. | The report was the result of a review prompted by the neglect of Lilian Williams, 82. |
| Unannounced spot checks will now be carried out at hospitals across Wales. | Unannounced spot checks will now be carried out at hospitals across Wales. |
| Ms Rochira told BBC Radio Wales the fact problems went undetected at the Princess of Wales and Neath Port Talbot hospitals for three years was "disturbing". | |
| "It appeared the board didn't know what was going on in their beds, in their wards, and that must be unacceptable," she said. | |
| "Across Wales [health] boards are trying very hard to better understand what is going on their wards, but trying very hard isn't good enough is it? | |
| "Every health board must be asking themselves a simple question, 'could this be happening in my hospital?' and if they don't know the answer to that they need to go out and look for themselves." | |
| Her warning comes a day after the publication of the Trusted To Care report, which found several failings at the hospitals run by Abertawe Bro Morgannwg University Health Board. | |
| Among the issues highlighted were patients being told to soil themselves, an ignorance of dementia needs and poor professional behaviour. | |
| Health Minister Mark Drakeford said he was "shocked" by its findings and apologised to patients and families affected. | |
| He has now ordered a further review of elderly care, including random spot checks at hospitals across Wales. |