This article is from the source 'bbc' and was first published or seen on . It last changed over 40 days ago and won't be checked again for changes.
You can find the current article at its original source at http://www.bbc.co.uk/news/uk-scotland-glasgow-west-24358107
The article has changed 2 times. There is an RSS feed of changes available.
Previous version
1
Next version
Version 0 | Version 1 |
---|---|
Appointments postponed after major IT failure at NHSGGC | Appointments postponed after major IT failure at NHSGGC |
(about 3 hours later) | |
Hundreds of outpatient appointments and a number of operations had to be postponed after computer systems failed at Scotland's biggest health board. | Hundreds of outpatient appointments and a number of operations had to be postponed after computer systems failed at Scotland's biggest health board. |
NHS Greater Glasgow and Clyde said technicians were working through the night to fix a "major IT problem" which occurred on Tuesday morning. | |
It affected staff access to clinical and administrative systems. | It affected staff access to clinical and administrative systems. |
The health board apologised to patients and said all appointments would be rescheduled. | |
In total, 288 outpatient appointments, four planned inpatient procedures, 23 day surgery cases and 40 chemotherapy sessions were postponed. | |
There was also some delay in calls to the switchboard being answered. | There was also some delay in calls to the switchboard being answered. |
The problem may have affected up to 10 major hospitals across the health board area. | |
But emergency operations were not compromised - neither were community services. | |
A spokeswoman said: "Our technical staff are working flat out to resolve this. | A spokeswoman said: "Our technical staff are working flat out to resolve this. |
"The problem relates to our networks and the way staff can connect to some of our clinical and administrative systems. | "The problem relates to our networks and the way staff can connect to some of our clinical and administrative systems. |
"We can reassure patients affected that their care will be rescheduled at the earliest opportunity. | "We can reassure patients affected that their care will be rescheduled at the earliest opportunity. |
"We are extremely sorry for the inconvenience that this has caused and we are doing everything possible to return services to normal as quickly as possible." | "We are extremely sorry for the inconvenience that this has caused and we are doing everything possible to return services to normal as quickly as possible." |
It was not clear how long the disruption would last. | |
NHSGGC said if it did continue, people who were scheduled for treatment would be contacted directly. |
Previous version
1
Next version