This article is from the source 'guardian' and was first published or seen on . It last changed over 40 days ago and won't be checked again for changes.
You can find the current article at its original source at http://www.theguardian.com/commentisfree/2013/aug/28/ban-loyalty-programs
The article has changed 2 times. There is an RSS feed of changes available.
Previous version
1
Next version
Version 0 | Version 1 |
---|---|
Let's ban all loyalty programs | Let's ban all loyalty programs |
(21 days later) | |
"If you have a rewards card, please swipe it now." | "If you have a rewards card, please swipe it now." |
"You’re not a member. Would you like to be?" | "You’re not a member. Would you like to be?" |
"The loyalty club comes with bonus points, an upgrade, vouchers and a free coffee. After you buy 10." | "The loyalty club comes with bonus points, an upgrade, vouchers and a free coffee. After you buy 10." |
"You don’t want to join? You should join. It only takes a moment. You’re still not interested? Why not? (What’s wrong with you?)" | "You don’t want to join? You should join. It only takes a moment. You’re still not interested? Why not? (What’s wrong with you?)" |
Let me explain why I have no interest in joining your scheme, club or program. You cannot give me anything I want. If I wanted something else, I would have put it in my shopping basket, real or virtual, along with the other stuff. | Let me explain why I have no interest in joining your scheme, club or program. You cannot give me anything I want. If I wanted something else, I would have put it in my shopping basket, real or virtual, along with the other stuff. |
You’re wasting my time. Filling out some form, and then receiving statements, getting told about "special" offers, along with keeping track of membership cards and points. Trying to remember to spend my points before they expire, which I never do. No wonder why I no longer bother. All those tasks eat into my leisure time, which is what I value the most. I might only earn $20 an hour, but my leisure time is worth at least $90 per hour. So loyalty program, pay me $90 per hour for my time or go away. | You’re wasting my time. Filling out some form, and then receiving statements, getting told about "special" offers, along with keeping track of membership cards and points. Trying to remember to spend my points before they expire, which I never do. No wonder why I no longer bother. All those tasks eat into my leisure time, which is what I value the most. I might only earn $20 an hour, but my leisure time is worth at least $90 per hour. So loyalty program, pay me $90 per hour for my time or go away. |
At one stage my wallet became so fat with receipts for cheap petrol, discounts and two for ones and assorted coffee and loyalty cards that closing it was like trying to squeeze into my primary school pants. Don’t ask – I lost a bet, and only had them because I’m a hoarder. Anyway, I split those pants, just like I split my wallet. | At one stage my wallet became so fat with receipts for cheap petrol, discounts and two for ones and assorted coffee and loyalty cards that closing it was like trying to squeeze into my primary school pants. Don’t ask – I lost a bet, and only had them because I’m a hoarder. Anyway, I split those pants, just like I split my wallet. |
We’re repeatedly told these loyalty schemes have been designed to save us money. Rubbish. They’re designed to make the company money, otherwise they wouldn’t bother. But with all the constant requests to join various programs, and reminders of all the rewards i'm missing out on, I’m made to feel like a fool for not being involved. Whenever I’ve given in and joined, I’m quickly reminded of the nothing that I’m missing out on. | We’re repeatedly told these loyalty schemes have been designed to save us money. Rubbish. They’re designed to make the company money, otherwise they wouldn’t bother. But with all the constant requests to join various programs, and reminders of all the rewards i'm missing out on, I’m made to feel like a fool for not being involved. Whenever I’ve given in and joined, I’m quickly reminded of the nothing that I’m missing out on. |
When involved, instead of anything interesting, my head is filled with; "Did I remember that coffee card?"; "Where’s that receipt for cheap petrol? I can’t believe I’ve forgotten it again"; "I need to book a flight. Where’s that Frequent Flyer card?". After looking for half an hour and giving up, all I have is half an hour less of my precious leisure time. | When involved, instead of anything interesting, my head is filled with; "Did I remember that coffee card?"; "Where’s that receipt for cheap petrol? I can’t believe I’ve forgotten it again"; "I need to book a flight. Where’s that Frequent Flyer card?". After looking for half an hour and giving up, all I have is half an hour less of my precious leisure time. |
Imagine working for one of these schemes. Do you think people like asking if you want to join? They know better than you do that it’s a complete waste of time. Being involved is not fulfilling for anyone, apart from the people at the top counting the profits. | Imagine working for one of these schemes. Do you think people like asking if you want to join? They know better than you do that it’s a complete waste of time. Being involved is not fulfilling for anyone, apart from the people at the top counting the profits. |
So let’s make the whole lot of them illegal. No more member’s price, special price, club price, or points to get you a discount price. To attract more customers, just try making your stuff cheaper. For everyone. And if it doesn't happen, one way we can all make these schemes disappear is by refusing to be involved. If they don’t have any members, they won’t exist. | So let’s make the whole lot of them illegal. No more member’s price, special price, club price, or points to get you a discount price. To attract more customers, just try making your stuff cheaper. For everyone. And if it doesn't happen, one way we can all make these schemes disappear is by refusing to be involved. If they don’t have any members, they won’t exist. |
So I’m starting a club. There’s no membership fee, no special offers, and I will never contact you again. All you have to do to join is say "no" to every other club. What do you get? More time for you. Spend it wisely. It’s worth at least $90 per hour. | So I’m starting a club. There’s no membership fee, no special offers, and I will never contact you again. All you have to do to join is say "no" to every other club. What do you get? More time for you. Spend it wisely. It’s worth at least $90 per hour. |
Our editors' picks for the day's top news and commentary delivered to your inbox each morning. |
Previous version
1
Next version