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| Stafford Hospital scandal: Welsh plans to avoid equivalent | Stafford Hospital scandal: Welsh plans to avoid equivalent |
| (about 1 hour later) | |
| A strategy to ensure a Stafford Hospital scale NHS care scandal never happens in Wales is to be outlined. | A strategy to ensure a Stafford Hospital scale NHS care scandal never happens in Wales is to be outlined. |
| A public inquiry found years of abuse and neglect led to hundreds of needless patient deaths at the hospital. | A public inquiry found years of abuse and neglect led to hundreds of needless patient deaths at the hospital. |
| The Welsh government will pledge to update NHS complaints procedures and ensure care standards focus on individuals. | The Welsh government will pledge to update NHS complaints procedures and ensure care standards focus on individuals. |
| Health Minister Mark Drakeford will also uphold a ban on gagging clauses in response to the inquiry report. | Health Minister Mark Drakeford will also uphold a ban on gagging clauses in response to the inquiry report. |
| The Stafford Hospital report, led by Robert Francis QC, was published in February. | The Stafford Hospital report, led by Robert Francis QC, was published in February. |
| Mr Francis said the failings went right to the top of the health service. He made 290 recommendations, saying "fundamental change" was needed to prevent the public losing confidence. | Mr Francis said the failings went right to the top of the health service. He made 290 recommendations, saying "fundamental change" was needed to prevent the public losing confidence. |
| There was also criticism of the cost-cutting and target-chasing culture that had developed at the Mid Staffordshire Trust, which ran the hospital. | There was also criticism of the cost-cutting and target-chasing culture that had developed at the Mid Staffordshire Trust, which ran the hospital. |
| On Tuesday the Welsh government said it had already reduced healthcare associated infections and was taking action to increase NHS transparency, including publishing hospital mortality figures. | On Tuesday the Welsh government said it had already reduced healthcare associated infections and was taking action to increase NHS transparency, including publishing hospital mortality figures. |
| Speaking before an assembly debate on Welsh ministers' response to the Francis report, Mr Drakeford said he wanted a "culture of conversation" in the health service, "where people feel able to voice concerns about care and know they are being heard". | Speaking before an assembly debate on Welsh ministers' response to the Francis report, Mr Drakeford said he wanted a "culture of conversation" in the health service, "where people feel able to voice concerns about care and know they are being heard". |
| "Of course, when things don't happen as they should, we must listen, learn and take action," he said. | "Of course, when things don't happen as they should, we must listen, learn and take action," he said. |
| "We know that NHS staff in Wales are highly motivated and committed, and we must ensure we have a health service which allows them to get on with their job of providing excellent care. | "We know that NHS staff in Wales are highly motivated and committed, and we must ensure we have a health service which allows them to get on with their job of providing excellent care. |
| "The Francis Inquiry, although undertaken in response to failures outside Wales, offers us the opportunity to look at our health service with a critical eye and ensure we are in the best shape to deliver the safe, compassionate care patients deserve," Mr Drakeford added. | "The Francis Inquiry, although undertaken in response to failures outside Wales, offers us the opportunity to look at our health service with a critical eye and ensure we are in the best shape to deliver the safe, compassionate care patients deserve," Mr Drakeford added. |
| Hotline | |
| Liberal Democrats called for a mechanism to trigger investigations when an NHS body consistently exceeded a specific death rate. | |
| Welsh Lib Dem leader Kirsty Williams also urged ministers to legislate for minimum staffing levels for nurses, set up a free whistle blowing hotline for health service staff and tackle a backlog in the system of clinical coding of patients. | |
| "For the NHS's mortality index to work properly, every patient admitted to a Welsh hospital must be accurately coded with their risk of dying," she said. | |
| "The University Hospital of Wales has admitted a backlog of 40,000 patients still waiting to be coded. | |
| "If they are not correctly coded, we will not know if their deaths could have been avoided." |