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Compensation hope for flights | Compensation hope for flights |
(1 day later) | |
People who flew long haul between 2004 and 2006 may be in line for compensation after two airlines have admitted colluding over prices. | People who flew long haul between 2004 and 2006 may be in line for compensation after two airlines have admitted colluding over prices. |
British Airways and Virgin Atlantic discussed when to impose fuel surcharges on long haul flights. | British Airways and Virgin Atlantic discussed when to impose fuel surcharges on long haul flights. |
Such deals are illegal under competition laws and lawyers say passengers could recover the charges. | Such deals are illegal under competition laws and lawyers say passengers could recover the charges. |
The airlines are resisting any claim and say the charges would have been imposed anyway. | The airlines are resisting any claim and say the charges would have been imposed anyway. |
Class action | Class action |
That argument was dismissed by Michael Hausfeld of lawyers Cohen, Milstein, Hausfeld, and Toll who are taking a class action on behalf of customers in the USA. | That argument was dismissed by Michael Hausfeld of lawyers Cohen, Milstein, Hausfeld, and Toll who are taking a class action on behalf of customers in the USA. |
We intend to bring a companion litigation if necessary in the UK, so that UK residents are not discriminated against Michael Hausfeld of lawyers Cohen, Milstein, Hausfeld, and Toll | We intend to bring a companion litigation if necessary in the UK, so that UK residents are not discriminated against Michael Hausfeld of lawyers Cohen, Milstein, Hausfeld, and Toll |
He told Money Box on BBC Radio 4: "There could have been a surcharge. | |
"But competitive conditions up to that point were preventing either company from imposing a surcharge. | "But competitive conditions up to that point were preventing either company from imposing a surcharge. |
"If the timing [had been] different that would have meant some large portion of passengers would not have been surcharged, while others were. | "If the timing [had been] different that would have meant some large portion of passengers would not have been surcharged, while others were. |
"And if there was that lag between carriers, the first carrier who moved may have had to rescind." | "And if there was that lag between carriers, the first carrier who moved may have had to rescind." |
UK customers | UK customers |
And he said his firm would help UK customers recover the surcharge too. | And he said his firm would help UK customers recover the surcharge too. |
"We intend to bring a companion litigation if necessary in the UK, so that UK residents are not discriminated against." | "We intend to bring a companion litigation if necessary in the UK, so that UK residents are not discriminated against." |
Deborah Prince, head of legal affairs at the UK consumer organisation Which?, also told the programme that passengers may be able to get compensation. | |
"The BA-Virgin case is looking promising as there has been and admission of anti-competitive activity. | |
We do not believe it resulted in loss to customers Virgin Atlantic | |
"Technically [passengers] do have the right to bring a claim as long as they can show they suffered loss as a result of unlawful activity." | |
She said that Which? may take its own action and passengers could join in. | She said that Which? may take its own action and passengers could join in. |
"We can bring what is called a follow-on case and say - we've got the claimants, now we want compensation. | "We can bring what is called a follow-on case and say - we've got the claimants, now we want compensation. |
"It is a tool we are using and of general good for consumers." | "It is a tool we are using and of general good for consumers." |
The surcharges were between £5 and £60 during the period. | The surcharges were between £5 and £60 during the period. |
Passengers who believe they have a claim will have to wait until next year before Which? or the US lawyers take the matter on. | Passengers who believe they have a claim will have to wait until next year before Which? or the US lawyers take the matter on. |
Meanwhile they should keep receipts or credit card statements as proof of their flight. | Meanwhile they should keep receipts or credit card statements as proof of their flight. |
Airline response | Airline response |
Both airlines have apologised to passengers but say they have no claim. | Both airlines have apologised to passengers but say they have no claim. |
BA told the BBC "The fuel surcharge... never fully recovered the actual cost of the fuel... therefore we do not believe passengers were overcharged." | BA told the BBC "The fuel surcharge... never fully recovered the actual cost of the fuel... therefore we do not believe passengers were overcharged." |
And Virgin Atlantic said "We do not believe it resulted in loss to customers. | And Virgin Atlantic said "We do not believe it resulted in loss to customers. |
"The total ticket prices charged to our passengers were not higher as we continued to compete fiercely." | "The total ticket prices charged to our passengers were not higher as we continued to compete fiercely." |
BBC Radio 4's Money Box was broadcast on Saturday, 8 September 2007 at 1204 GMT. | BBC Radio 4's Money Box was broadcast on Saturday, 8 September 2007 at 1204 GMT. |
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