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More rapid response to 999 calls | More rapid response to 999 calls |
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There has been a big improvement in ambulance service response times in Wales, official figures have confirmed. | There has been a big improvement in ambulance service response times in Wales, official figures have confirmed. |
The service reached 66% of the most serious emergency calls within eight minutes, up from 56.2% previously. | The service reached 66% of the most serious emergency calls within eight minutes, up from 56.2% previously. |
A total 87.9% of emergency calls were reached within target times, compared to 79.1% earlier in the year. | |
While a paramedic may respond within the allocated time, a union is worried that patients still had long waits for ambulances to take them to hospital. | While a paramedic may respond within the allocated time, a union is worried that patients still had long waits for ambulances to take them to hospital. |
A spokesperson for the Welsh Ambulance Service said the improvement had been achieved by a "root and branch" modernisation programme under chief executive Alan Murray. | A spokesperson for the Welsh Ambulance Service said the improvement had been achieved by a "root and branch" modernisation programme under chief executive Alan Murray. |
He described it as a "good start" to a five-year programme and praised staff for their efforts. | He described it as a "good start" to a five-year programme and praised staff for their efforts. |
Mr Murray, who was appointed just over a year ago, said last month he had helped restore some "pride and credibility" in the service. | Mr Murray, who was appointed just over a year ago, said last month he had helped restore some "pride and credibility" in the service. |
There are concerns that the figures are being bolstered by rapid response vehicles, which is a good thing, it means we're getting to more patients quicker Tony Chatfield | There are concerns that the figures are being bolstered by rapid response vehicles, which is a good thing, it means we're getting to more patients quicker Tony Chatfield |
Unison's Tony Chatfield, branch secretary for the ambulance service in south Wales, said his members had been "working hard" to turn the service around. | Unison's Tony Chatfield, branch secretary for the ambulance service in south Wales, said his members had been "working hard" to turn the service around. |
But he said there some worries that in some cases patients were being treated initially by paramedics and could be left waiting some time for the ambulance needed to get them to hospital. | But he said there some worries that in some cases patients were being treated initially by paramedics and could be left waiting some time for the ambulance needed to get them to hospital. |
"There are concerns that the figures are being bolstered by rapid response vehicles, which is a good thing, it means we're getting to more patients quicker," he said. | "There are concerns that the figures are being bolstered by rapid response vehicles, which is a good thing, it means we're getting to more patients quicker," he said. |
"But it does leave, on occasions, patients waiting for ambulance transportation to hospital for further treatment, which is very often what is required." | "But it does leave, on occasions, patients waiting for ambulance transportation to hospital for further treatment, which is very often what is required." |
Mr Chatfield added that what was outlined in the modernisation plan was "very good" and he hoped the programme would help reduce the need for so many patients to be taken to hospital. | Mr Chatfield added that what was outlined in the modernisation plan was "very good" and he hoped the programme would help reduce the need for so many patients to be taken to hospital. |
An ambulance service spokesman said ambulances were arriving at calls more rapidly and the "trend is upwards". | An ambulance service spokesman said ambulances were arriving at calls more rapidly and the "trend is upwards". |