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| Passenger 'shabby' trains anger | Passenger 'shabby' trains anger |
| (about 11 hours later) | |
| Rail passenger groups are calling for improvements to trains in Wales because they claim the current stock is old, shabby and overcrowded. | Rail passenger groups are calling for improvements to trains in Wales because they claim the current stock is old, shabby and overcrowded. |
| Many have been in service for 15 years and according to groups like Passenger Focus they are showing their age. | Many have been in service for 15 years and according to groups like Passenger Focus they are showing their age. |
| But Arriva Trains Wales, which operates most of the country's services, said some more modern rolling stock would be introduced in December. | |
| The Welsh Assembly Government said it was also planning more investment. | The Welsh Assembly Government said it was also planning more investment. |
| I always try to put myself in the place of foreign travellers who come to Wales and want a good experience, and I am sorry they are not getting that currently David Williams, North Wales Business Club | I always try to put myself in the place of foreign travellers who come to Wales and want a good experience, and I am sorry they are not getting that currently David Williams, North Wales Business Club |
| Passenger Focus said it was calling for both the train company and the assembly government to make improvements. | Passenger Focus said it was calling for both the train company and the assembly government to make improvements. |
| Former railway worker Dave Marks, who campaigns for better services on his local line to Blaenau Ffestiniog, Gwynedd, said: "The last time I travelled down to Llandudno Junction a lot of the trim was loose, being held together by lots of sticky tape and [there were] quite shabby interiors. | Former railway worker Dave Marks, who campaigns for better services on his local line to Blaenau Ffestiniog, Gwynedd, said: "The last time I travelled down to Llandudno Junction a lot of the trim was loose, being held together by lots of sticky tape and [there were] quite shabby interiors. |
| "It seems to me that this really is not what we should be aiming for." | "It seems to me that this really is not what we should be aiming for." |
| David Williams, chairman of North Wales Business Club, is a regular rail user and he said the overall image of the service was "not good". | David Williams, chairman of North Wales Business Club, is a regular rail user and he said the overall image of the service was "not good". |
| "I always try to put myself in the place of foreign travellers who come to Wales and want a good experience, and I am sorry they are not getting that currently." | "I always try to put myself in the place of foreign travellers who come to Wales and want a good experience, and I am sorry they are not getting that currently." |
| Christopher Boulter, who occasionally travels from Flint to Cardiff, claimed passengers were being crammed into carriages "almost like cattle into cattle trucks". | Christopher Boulter, who occasionally travels from Flint to Cardiff, claimed passengers were being crammed into carriages "almost like cattle into cattle trucks". |
| Mike Bagshaw of Arriva Trains Wales said his company could do better, but trains with more leg room and better air conditioning were on the way. | Mike Bagshaw of Arriva Trains Wales said his company could do better, but trains with more leg room and better air conditioning were on the way. |
| "We are investing in extra rolling stock and doing the right things to improve the quality of the journey for passengers. | "We are investing in extra rolling stock and doing the right things to improve the quality of the journey for passengers. |
| "Many passengers from December will see a step change in the quality of our rail stock." | "Many passengers from December will see a step change in the quality of our rail stock." |
| Twelve modern Class 175 trains, currrenly with the Trans Pennine service, will replace older rolling stock in the Arriva Trains Wales fleet. | |
| They will be used on the routes between Holyhead and Cardiff, as well as west Wales to Manchester. |