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| Boss admits firefighter shortage | Boss admits firefighter shortage |
| (about 2 hours later) | |
| The head of Cornwall's fire service has admitted he did not have enough officers to crew a second pump to tackle a fatal fire in Newquay. | The head of Cornwall's fire service has admitted he did not have enough officers to crew a second pump to tackle a fatal fire in Newquay. |
| One man died and two people are missing after the fire at the Penhallow Hotel. | One man died and two people are missing after the fire at the Penhallow Hotel. |
| The Fire Brigades Union (FBU) has claimed cuts to the service compromised efforts to tackle Saturday's blaze. | The Fire Brigades Union (FBU) has claimed cuts to the service compromised efforts to tackle Saturday's blaze. |
| "Only one crew turned out from Newquay and the assumption I've made is we didn't have enough crew to mobilise the second pump," Matt Littmoden said. | "Only one crew turned out from Newquay and the assumption I've made is we didn't have enough crew to mobilise the second pump," Matt Littmoden said. |
| But Mr Littmoden, chief fire officer, told BBC News claims of a 20-minute delay in the first pump arriving were incorrect. | But Mr Littmoden, chief fire officer, told BBC News claims of a 20-minute delay in the first pump arriving were incorrect. |
| This fire simply highlights the concerns firefighters have on the ground Matt Wrack, FBU general secretary class="" href="http://www.bbc.co.uk/mediaselector/check/player/nol/newsid_6950000/newsid_6955800?redirect=6955890.stm&news=1&nbram=1&bbram=1&bbwm=1&nbwm=1" onClick="javascript:newsi.utils.av.launch({el:this});return false;">Hotels' fire check concerns | |
| "From the time the call was taken to the time they requested further assistance when they were obviously on scene was in the region of eight or nine minutes." | "From the time the call was taken to the time they requested further assistance when they were obviously on scene was in the region of eight or nine minutes." |
| Police said a meticulous search for the missing hotel guests and for evidence to help establish the cause of the fire would not begin until Tuesday. | Police said a meticulous search for the missing hotel guests and for evidence to help establish the cause of the fire would not begin until Tuesday. |
| The general manager of the hotel, Andy Woollam, was called to the Penhallow Hotel in Newquay as soon as the fire started just after midnight on Saturday. | The general manager of the hotel, Andy Woollam, was called to the Penhallow Hotel in Newquay as soon as the fire started just after midnight on Saturday. |
| "The staff were absolutely brilliant getting everyone out as best they could," he said. | "The staff were absolutely brilliant getting everyone out as best they could," he said. |
| Mr Woollam lives close to the hotel with his wife Sarah, who is also a member of staff. | Mr Woollam lives close to the hotel with his wife Sarah, who is also a member of staff. |
| 'Absolutely distraught' | 'Absolutely distraught' |
| The two also worked to help the guests escape and Mr Woollam said he could not believe what he was seeing. | The two also worked to help the guests escape and Mr Woollam said he could not believe what he was seeing. |
| "I can hardly remember anything," he said. | "I can hardly remember anything," he said. |
| "I was just in a state of panic. The staff are absolutely distraught," he said. "It was extremely traumatic, I am absolutely gutted." | "I was just in a state of panic. The staff are absolutely distraught," he said. "It was extremely traumatic, I am absolutely gutted." |
| Meanwhile, firefighters are continuing the dampen down the smouldering remains of the four-storey hotel and a screen is being built around the site. | Meanwhile, firefighters are continuing the dampen down the smouldering remains of the four-storey hotel and a screen is being built around the site. |
| Firefighters have been campaigning against the downgrading of two fire stations in Cornwall. | Firefighters have been campaigning against the downgrading of two fire stations in Cornwall. |
| Part replacement | Part replacement |
| FBU member Kevin Herniman said he was horrified by what had happened. | FBU member Kevin Herniman said he was horrified by what had happened. |
| "This goes to prove that if you cut the level of service within the fire service people will die," he added. | "This goes to prove that if you cut the level of service within the fire service people will die," he added. |
| An aerial platform, needed to fight fires in multi-storey buildings effectively, had to travel 50 miles from Plymouth to Newquay because the two platforms operated by Cornwall Fire Brigade were not operational. | An aerial platform, needed to fight fires in multi-storey buildings effectively, had to travel 50 miles from Plymouth to Newquay because the two platforms operated by Cornwall Fire Brigade were not operational. |
| Mr Littmoden said one platform was awaiting a replacement part to arrive from the US, while the second machine had a computer fault which was expected to be repaired on Monday. | Mr Littmoden said one platform was awaiting a replacement part to arrive from the US, while the second machine had a computer fault which was expected to be repaired on Monday. |
| He said while it was highly unusual for both platforms to be out of action at the same time, it was normal procedure to mobilise a unit from Devon. | He said while it was highly unusual for both platforms to be out of action at the same time, it was normal procedure to mobilise a unit from Devon. |
| HOTEL FIRE HELPLINE Holdsworth Hotels has set up a helpline for anyone concerned about a friend or relative on 01254 889 900 In pictures: Fire aftermath Family's shock after fire | HOTEL FIRE HELPLINE Holdsworth Hotels has set up a helpline for anyone concerned about a friend or relative on 01254 889 900 In pictures: Fire aftermath Family's shock after fire |
| "It would be quite unreasonable for me having difficulties with aerial cover provision to expect another fire brigade to bail me out," he said. | "It would be quite unreasonable for me having difficulties with aerial cover provision to expect another fire brigade to bail me out," he said. |
| FBU general secretary Matt Wrack said the Newquay hotel fire reflected concerns raised by the union about cutbacks to fire service. | FBU general secretary Matt Wrack said the Newquay hotel fire reflected concerns raised by the union about cutbacks to fire service. |
| "In Cornwall very recently we've had to demonstrate and protest against further threats to fire cover and this simply fire highlights the concerns firefighters have on the ground," he said. | "In Cornwall very recently we've had to demonstrate and protest against further threats to fire cover and this simply fire highlights the concerns firefighters have on the ground," he said. |
| The Mayor of Newquay, Patrick Lambshead, has called for 24-hour fire cover from stations in the town during the summer months. | The Mayor of Newquay, Patrick Lambshead, has called for 24-hour fire cover from stations in the town during the summer months. |
| The population of the popular resort grows from about 20,000 to 100,000 over the three-month period. | The population of the popular resort grows from about 20,000 to 100,000 over the three-month period. |
| Your photos: Hotel blaze Blaze causes disruption | Your photos: Hotel blaze Blaze causes disruption |
| Police believe the 43-year-old man who died in the fire fell from a second-floor window. He has not yet been named. | Police believe the 43-year-old man who died in the fire fell from a second-floor window. He has not yet been named. |
| The four people who remain in the Royal Cornwall Hospital in Truro are said to be improving. One is in a critical but stable condition and three are in a stable condition. | The four people who remain in the Royal Cornwall Hospital in Truro are said to be improving. One is in a critical but stable condition and three are in a stable condition. |
| Two other people reported missing after the fire presented themselves to police in Newquay on Sunday. | Two other people reported missing after the fire presented themselves to police in Newquay on Sunday. |
| More than 80 people safely escaped from the building. | More than 80 people safely escaped from the building. |
| Specialist demolition crews have pulled down the precarious upper floors of the hotel, which were in danger of collapse. | Specialist demolition crews have pulled down the precarious upper floors of the hotel, which were in danger of collapse. |
| Were you in the area? Did you witness the fire or were among those evacuated? Send us your comments and experiences by filling out the form below | Were you in the area? Did you witness the fire or were among those evacuated? Send us your comments and experiences by filling out the form below |
| You can send your pictures and moving footage to yourpics@bbc.co.uk or text them to 07725 100 100 | You can send your pictures and moving footage to yourpics@bbc.co.uk or text them to 07725 100 100 |
| Click here for terms and conditions on sending photos and video At no time should you endanger yourself or others, take any unnecessary risks or infringe any laws. | Click here for terms and conditions on sending photos and video At no time should you endanger yourself or others, take any unnecessary risks or infringe any laws. |