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Horsemeat scandal: Retailers champion consumer confidence | |
(about 1 hour later) | |
Food retailers are in agreement they must restore "consumer confidence" in the wake of the horsemeat scandal, the British Retail Consortium has said. | |
Director Helen Dickinson said they were taking their "responsibilities very seriously" and engaging with customers. | |
Earlier Environment Secretary Owen Paterson held talks with retailers, including Tesco, Asda, Sainsbury's and Morrisons. | |
Downing Street stressed it was up to the food industry to rebuild trust. | |
The Drink Federation and the Institute of Grocery Distribution are among other groups to have taken part in the talks with Mr Paterson in Westminster. | |
The scandal emerged in mid-January, when Irish food inspectors announced they had found horsemeat in some frozen beefburgers stocked by UK supermarkets including Tesco, Iceland and Lidl. | The scandal emerged in mid-January, when Irish food inspectors announced they had found horsemeat in some frozen beefburgers stocked by UK supermarkets including Tesco, Iceland and Lidl. |
A number of stores and suppliers across Europe have since removed products labelled as beef after test results revealed they contained varying quantities of horsemeat - in some cases up to 100%. | A number of stores and suppliers across Europe have since removed products labelled as beef after test results revealed they contained varying quantities of horsemeat - in some cases up to 100%. |
'Engage with customers' | |
Speaking to BBC News, Ms Dickinson described it as a "positive meeting" during which there was "complete agreement from everybody in the room that restoring consumer confidence" was vital. | |
She said retailers were addressing the crisis by communicating with customers "on a day-to-day basis", updating training for staff, and trying to establish the causes of failures in the supply chain through further testing. | |
In a separate statement, she revealed that the "vast majority" of testing ordered by the Food Standards Agency would be completed by Friday. | |
"We were very pleased that the secretary of state recognised the hard work of retailers in progressing their testing programmes so quickly," she said. | |
"Retailers take their responsibilities very seriously and are doing everything they can to maintain consumer confidence and increase surveillance." | |
She added: "Our top priority is to continue to engage with our customers and reassure them that we have effective solutions to the issues that have come to light." | |
A Department for Environment, Food and Rural Affairs (Defra) spokeswoman earlier said the meeting would allow Mr Paterson to get an update on testing results and find out more about what businesses are doing to rebuild trust among UK consumers. | |
'Deep clean' | |
A spokeswoman for Downing Street said: "There is a job to try to address consumer confidence. That is the responsibility of the retailers and the meat industry." | A spokeswoman for Downing Street said: "There is a job to try to address consumer confidence. That is the responsibility of the retailers and the meat industry." |
It emerged on Monday that the supplier of an Asda bolognese sauce that had been removed from shelves had restarted full production at its Bristol site, following a "deep-clean" at the weekend. | |
Greencore, which makes chilled food and own-brand sandwiches for some UK supermarkets, said all other products from its factory had tested negative for horse DNA. | Greencore, which makes chilled food and own-brand sandwiches for some UK supermarkets, said all other products from its factory had tested negative for horse DNA. |
In France, AFP reported that meat-processing company Spanghero - which was suspended after being accused of knowingly selling horsemeat as beef - had its licence partially renewed, enabling it to produce minced meat, sausages and ready meals, but not frozen meat. | In France, AFP reported that meat-processing company Spanghero - which was suspended after being accused of knowingly selling horsemeat as beef - had its licence partially renewed, enabling it to produce minced meat, sausages and ready meals, but not frozen meat. |
Meanwhile, 24% of 2,257 UK adults surveyed by Consumer Intelligence said they would buy less processed meat. | |
And 21% said they had already started buying less meat in general because of the horsemeat scandal, while 62% said they were more likely to buy their meat from independent shops. | |