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Household water bills up by 3.5% | Household water bills up by 3.5% |
(about 7 hours later) | |
The average household water and sewerage bill in England and Wales is to rise by 3.5% over the next year, regulator Ofwat has said. | The average household water and sewerage bill in England and Wales is to rise by 3.5% over the next year, regulator Ofwat has said. |
Households will pay an average of £388 from April 2013 to March 2014. | Households will pay an average of £388 from April 2013 to March 2014. |
Ofwat chief executive Regina Finn said that she understood that households were facing financial pressures. | Ofwat chief executive Regina Finn said that she understood that households were facing financial pressures. |
But she said that the increase, half a percentage point higher than the rate of inflation, was not as high as the water companies had wanted. | But she said that the increase, half a percentage point higher than the rate of inflation, was not as high as the water companies had wanted. |
"Back in 2009, companies wanted bills rises of 10% above inflation. That didn't chime with what customers told us they wanted, so we said they could only increase bills in line with inflation," Ms Finn said. | "Back in 2009, companies wanted bills rises of 10% above inflation. That didn't chime with what customers told us they wanted, so we said they could only increase bills in line with inflation," Ms Finn said. |
"We understand that there is huge pressure on household incomes, and any rise is unwelcome. Inflation is driving these increases." | "We understand that there is huge pressure on household incomes, and any rise is unwelcome. Inflation is driving these increases." |
"We will make sure customers get value for money and if companies fall short in delivering their investment promises, we will take action." | "We will make sure customers get value for money and if companies fall short in delivering their investment promises, we will take action." |
Regional differences | Regional differences |
The new charges will vary for households depending on their supplier and whether they have a water meter. | The new charges will vary for households depending on their supplier and whether they have a water meter. |
On average, households will see their water bill rise by about £13 for the year from April. | On average, households will see their water bill rise by about £13 for the year from April. |
Thames Water will see the biggest percentage rise in water and sewerage bills with an increase of 5.5%, leaving households with an average bill of £354, according to Ofwat. | Thames Water will see the biggest percentage rise in water and sewerage bills with an increase of 5.5%, leaving households with an average bill of £354, according to Ofwat. |
Other customers to see larger than average rises include those of Southern Water, with bills rising by 5.3% with an average payment of £449. Households supplied by Wessex Water will face an average bill of £478 - an increase of 4.9%. | Other customers to see larger than average rises include those of Southern Water, with bills rising by 5.3% with an average payment of £449. Households supplied by Wessex Water will face an average bill of £478 - an increase of 4.9%. |
The increased bills will contribute to investment programme worth about £25bn between 2010 and 2015, the regulator added. | The increased bills will contribute to investment programme worth about £25bn between 2010 and 2015, the regulator added. |
Those supplied by South West Water will see bills fall by 7.3% after the government pledged contributions to reduce each household's bill by £50. However, water and sewerage bills in the region remain the highest in the country, with households paying an average of £499. | Those supplied by South West Water will see bills fall by 7.3% after the government pledged contributions to reduce each household's bill by £50. However, water and sewerage bills in the region remain the highest in the country, with households paying an average of £499. |
Last year, prices rose by 5.7%, owing to the higher level of inflation. | Last year, prices rose by 5.7%, owing to the higher level of inflation. |
However, the Consumer Council for Water, a watchdog which represents customers, suggested that this inflation link had allowed companies to make excessive returns. | However, the Consumer Council for Water, a watchdog which represents customers, suggested that this inflation link had allowed companies to make excessive returns. |
"Water companies are making higher profits than expected and they need to give some of this back to their customers," said Dame Yve Buckland, who chairs the watchdog. | "Water companies are making higher profits than expected and they need to give some of this back to their customers," said Dame Yve Buckland, who chairs the watchdog. |
"They can limit their own prices or invest more money into services. They should not keep it all for shareholders and investors." | "They can limit their own prices or invest more money into services. They should not keep it all for shareholders and investors." |