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| Version 0 | Version 1 |
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| No compensation for flood victims | No compensation for flood victims |
| (40 minutes later) | |
| People who lost their water supply during the floods in Gloucestershire have been told they will not be able to claim compensation. | People who lost their water supply during the floods in Gloucestershire have been told they will not be able to claim compensation. |
| Severn Trent said the events were "completely unprecedented" in the water industry and that normal rules for compensation would not apply. | Severn Trent said the events were "completely unprecedented" in the water industry and that normal rules for compensation would not apply. |
| The company said it was giving £3.5m to communities affected by flooding in lieu of compensation. | The company said it was giving £3.5m to communities affected by flooding in lieu of compensation. |
| The cash will be given to the local authority to spend. | The cash will be given to the local authority to spend. |
| 'Unprecedented incident' | 'Unprecedented incident' |
| Severn Trent Water's managing director, Tony Wray, said the councils were best placed to know where the money should be spent. | Severn Trent Water's managing director, Tony Wray, said the councils were best placed to know where the money should be spent. |
| He said: "This incident has been unprecedented. The scale of this operation went far beyond our previous experience, or that of any other water company." | He said: "This incident has been unprecedented. The scale of this operation went far beyond our previous experience, or that of any other water company." |
| Mr Wray also paid tribute to everyone who had kept emergency supplies going. | Mr Wray also paid tribute to everyone who had kept emergency supplies going. |
| The priority was always the provision of alternative sources of water and the return of normal water and sewerage services Tony Wray | The priority was always the provision of alternative sources of water and the return of normal water and sewerage services Tony Wray |
| Severn Trent estimated the cost of dealing with last month's floods as between £25m and £30m. | Severn Trent estimated the cost of dealing with last month's floods as between £25m and £30m. |
| Mr Wray said the company had been a victim of the floods as well and hoped to recover between £10m and £20m from insurers. | Mr Wray said the company had been a victim of the floods as well and hoped to recover between £10m and £20m from insurers. |
| Residents in 140,000 homes across Gloucestershire were unable to drink mains tap water for 17 days after the Mythe Water Treatment plant in Tewkesbury was deluged and shut down during the height of the flooding. | Residents in 140,000 homes across Gloucestershire were unable to drink mains tap water for 17 days after the Mythe Water Treatment plant in Tewkesbury was deluged and shut down during the height of the flooding. |
| Since the start of the incident, the company said it had bought and made available 50 million litres of bottled water and deployed more than 2,000 staff from Severn Trent Water and its contractors to deal with the crisis. | Since the start of the incident, the company said it had bought and made available 50 million litres of bottled water and deployed more than 2,000 staff from Severn Trent Water and its contractors to deal with the crisis. |
| "The priority for Severn Trent was always the provision of alternative sources of water and the return of normal water and sewerage services which we have now done," Mr Wray added. | "The priority for Severn Trent was always the provision of alternative sources of water and the return of normal water and sewerage services which we have now done," Mr Wray added. |
| "Throughout the entire incident we have had the organised backing and practical support from the emergency services and other agencies at Gold Command, all of which provided tremendous support at a time when our own resources were fully committed." | "Throughout the entire incident we have had the organised backing and practical support from the emergency services and other agencies at Gold Command, all of which provided tremendous support at a time when our own resources were fully committed." |
| On Tuesday the company confirmed that after stringent quality testing, the tap water could be safely drunk without being boiled first. | On Tuesday the company confirmed that after stringent quality testing, the tap water could be safely drunk without being boiled first. |
| Were you affected by the floods? How do you feel about the lack of compensation? If you have any information you would like to share with the BBC you can do so using the form below. | |
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