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| Version 0 | Version 1 |
|---|---|
| Missing 's' means results stress | Missing 's' means results stress |
| (about 1 hour later) | |
| A missing letter in a web address supplied by Scotland's exam body is thought to have caused problems for candidates trying to access results. | A missing letter in a web address supplied by Scotland's exam body is thought to have caused problems for candidates trying to access results. |
| About 35,000 pupils registered to receive Higher and Standard Grade results online, a day early. | |
| However, many received error messages when they tried to enter the site using web links supplied by the Scottish Qualifications Authority (SQA). | However, many received error messages when they tried to enter the site using web links supplied by the Scottish Qualifications Authority (SQA). |
| An SQA spokesman said a possible link error was an "area being looked at". | An SQA spokesman said a possible link error was an "area being looked at". |
| Dozens of candidates contacted the BBC Scotland news website to say they were unable to access their results online on Monday, a day before results were due to arrive in the post. | Dozens of candidates contacted the BBC Scotland news website to say they were unable to access their results online on Monday, a day before results were due to arrive in the post. |
| A number of disgruntled candidates and their parents said problems occurred because they were initially directed to the non-secure web address which has the prefix http, instead of the secure site at https. | A number of disgruntled candidates and their parents said problems occurred because they were initially directed to the non-secure web address which has the prefix http, instead of the secure site at https. |
| They said the incorrect link was supplied in letters to candidates who had requested to receive their results online. | They said the incorrect link was supplied in letters to candidates who had requested to receive their results online. |
| 'Many problems' | |
| The SQA confirmed there were problems with the link and that more than 3,000 people had also forgotten their login details. | The SQA confirmed there were problems with the link and that more than 3,000 people had also forgotten their login details. |
| A spokesman said: "This is an area being looked at. | A spokesman said: "This is an area being looked at. |
| "We are looking at what caused these problems and it is too early yet to say exactly. We still don't know how many people have tried to log on." | "We are looking at what caused these problems and it is too early yet to say exactly. We still don't know how many people have tried to log on." |
| Anna Kordeczka, 17, a former Mearns Castle High School spent three hours trying to get her Higher results. | Anna Kordeczka, 17, a former Mearns Castle High School spent three hours trying to get her Higher results. |
| She said: "The web page on the letter issued to all candidates is wrong. | She said: "The web page on the letter issued to all candidates is wrong. |
| "This is no doubt the reason why so many problems have been encountered." | "This is no doubt the reason why so many problems have been encountered." |
| About 6,000 results were sent successfully by text message. | About 6,000 results were sent successfully by text message. |
| A further 120,000 students preferred to wait until Tuesday, when their results were being delivered by post. | A further 120,000 students preferred to wait until Tuesday, when their results were being delivered by post. |
| According to the SQA, the percentage of students passing Higher exams has increased since last year. | |
| The Royal Mail said it had delivered a record number of exam results on behalf of the SQA. | The Royal Mail said it had delivered a record number of exam results on behalf of the SQA. |