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| Cathay Pacific averts cabin crew industrial action | Cathay Pacific averts cabin crew industrial action |
| (about 1 hour later) | |
| Cathay Pacific Airways customers will be greeted with a smile after all, following the end of a labour dispute. | Cathay Pacific Airways customers will be greeted with a smile after all, following the end of a labour dispute. |
| Cabin crew in Hong Kong had threatened industrial action that included withholding food, alcohol and even smiles from passengers. | Cabin crew in Hong Kong had threatened industrial action that included withholding food, alcohol and even smiles from passengers. |
| The dispute was over pay and working conditions. | The dispute was over pay and working conditions. |
| The settlement means the airline has averted what could have been a chaotic holiday season with hundreds of scheduled flights disrupted. | The settlement means the airline has averted what could have been a chaotic holiday season with hundreds of scheduled flights disrupted. |
| 'Concerns resolved' | |
| Last week at a union meeting cabin crew voted in favour of a work-to-rule, which could have delayed flights. | Last week at a union meeting cabin crew voted in favour of a work-to-rule, which could have delayed flights. |
| Working to rule means the employees do no more than the minimum work required in their contracts. | Working to rule means the employees do no more than the minimum work required in their contracts. |
| The Cathay Pacific Airways Flight Attendants union, which represents about two-thirds of all cabin crew, was asking for a 5% pay raise from next year. | |
| The airline, which is struggling with losses, did not move on its offer of a 2% raise, however it did agree to longer rest time on certain flight patterns. | The airline, which is struggling with losses, did not move on its offer of a 2% raise, however it did agree to longer rest time on certain flight patterns. |
| The union said that its concerns had been resolved. | The union said that its concerns had been resolved. |
| Foreign workers | |
| Cathay Pacific, which is Asia's largest carrier, has also agreed to keep overseas attendants to 15% of total cabin crew staff for the next two years. | |
| The union had said employees were worried about jobs potentially going overseas. | |
| Cathay has also had to cut long-haul flights recently due to slowing demand and the airline's attempts to cuts costs has reduced pay for some employees. | |
| Chief executive John Slosar called the deal "the best possible outcome". |